Water Damage Restoration Sydney
In Sydney, AllAces runs 24/7 emergency water damage restoration across Greater Sydney and NSW, with IICRC-certified technicians dispatched from our Chatswood base.
- Act in 24–48 Hours: Maximise property recovery.
- Stop Permanent Harm: Protect plasterboard, underlay, and timber.
- Prevent Mould Growth: Fast action stops structural decay.
Speak directly with a Specialist at 1800 00 10 10
35+ Years of Experience
65,000+ Jobs Completed
10+ Industry Accreditations
4.9/5 Google Reviews

What Type of Water Emergency Are You Facing?
Select your emergency for immediate restoration protocols and fast dispatch across Greater Sydney, Central Coast, Wollongong, and regional NSW:
Burst Mains & High-Volume Leaks
Internal pipe ruptures in homes across Sydney's Inner West, North Shore, and suburbs require immediate thermal mapping to prevent structural rot and mould growth.
- High-capacity extraction for trapped water under floorboards, joinery, and subfloors.
- Precision moisture mapping using non-invasive FLIR thermal imaging and hygrometers.
- Targeted structural drying utilising commercial-grade air movers and dehumidifiers.
Severe Storms & Coastal Flooding
East Coast Lows and severe storm surges impacting the Northern Beaches, Central Coast, and Illawarra demand rapid water extraction and containment against outdoor run-off. Where water has entered from outside rather than from a plumbing failure, the response falls under flood damage restoration, which adds silt removal and post-flood decontamination.
- Heavy-duty extraction units to stop structural soaking across large residential and commercial footings.
- Antimicrobial sanitisation to neutralise floodwater bacteria and pathogens instantly.
- Document & structural salvage to recover high-value property assets.
Sewage Backups & Biohazards
Category 3 blackwater ingress from overwhelmed council mains in Sydney CBD or Western Sydney poses serious health risks and requires certified sewage clean-up and decontamination before any drying can begin.
- Hazardous biohazard containment following strict Australian health and safety PPE standards.
- Hospital-grade disinfection, antimicrobial treatment, and complete odour neutralisation.
- Safe disposal of unrecoverable, contaminated porous building materials.
Commercial & Multi-Storey Inundation
Multi-level water migration, fire sprinkler activations, and commercial flooding in Sydney high-rises and Western Sydney industrial parks require immediate scalable extraction.
- Multi-storey extraction protocols to capture water migrating through concrete slabs, ceilings, and lift wells.
- Industrial desiccant drying technology engineered for multi-unit complexes and expansive warehouses.
- Detailed loss reports tailored specifically for commercial insurance adjusters and property managers.
Small Leak Can Become a Bigger Restoration Problem
Water does not always remain where the damage first occurred. It can travel through flooring, wall cavities, ceilings, and adjoining areas, leaving moisture hidden from view. Carpet and underlay hold water longest, which is why our guide to effective wet carpet drying techniques covers what can be saved and what usually can’t. Without effective water extraction and drying, prolonged moisture can contribute to:
Floor & Wall Damage
Deteriorating Materials
Carpet & Contents Loss
Persistent Odours
Mould Growth
Operation Disruption
Extensive Restoration
Water damage in Sydney or NSW requires rapid action. Contact our emergency team now to help limit further damage and reduce the risk of more extensive restoration costs.
☎ 1800 00 10 10Our Water Damage Restoration Process

1. Inspection & Assessment
We begin by thoroughly inspecting the affected area to identify visible water damage and investigate potential hidden moisture. Our technicians assess the source of the water, the extent of its migration and the condition of affected materials to determine the most appropriate restoration approach.
2. Water Extraction & Mitigation
Standing water and excess moisture are removed using professional extraction equipment. Early mitigation focuses on controlling the spread of water, reducing further moisture migration and helping limit secondary damage to affected building materials, flooring, carpets and other contents.
3. Moisture Detection, Drying & Monitoring
Water damage can extend beyond what is visible, with moisture remaining inside walls, floors, ceilings and other structural materials. We use specialised moisture detection and structural drying equipment, supported by ongoing monitoring and moisture readings, to track drying progress and adjust the drying process where required.
4. Insurance Claims & Documentation
Once the affected area has been appropriately dried, we carry out cleaning and treatment where required based on the condition and nature of the water damage. We then provide clear recommendations for any repairs, restoration or additional work needed to help return the property towards its pre-damage condition.
Rapid extraction and structural drying rescue up to 90% of affected materials.
Immediate moisture management stops toxic mould growth in cavities and subfloors.
Fast intervention prevents secondary structural decay and simplifies insurance claims.
IICRC-certified restoration gets safe, normal moisture levels restored with minimal downtime.
Water Damage Restoration: Before & After Results


Hear from Our Happy Customers
People appreciate that we arrive on time and give genuine advice instead of handing out a corporate script. We always focus on getting you the best price for a thorough job. You receive reliable service from real professionals who respect your time and property.
Posted on Google![]()
Jess7 days agoTrustindex verifies that the original source of the review is Google.
Louie & his team did a wonderful job!Posted on Google![]()
Victoria10 days agoTrustindex verifies that the original source of the review is Google.
Wesley did a great job of removing mould from around the house. He was friendly, professional and very thorough.Posted on Google![]()
Leigh12 days agoTrustindex verifies that the original source of the review is Google.
Marc gets 5 Stars because he did a great job AND he was trustworthy, kind, and thoughtful. He listened and paid attention to detail. I highly recommend!!Posted on Google![]()
Jenny18 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend the All Aces team for the amazing job they did to remove nicotine odour from my property. My main point of contact was Joseph, who was friendly, professional and attentive throughout the process. He took the time to listen to my concerns and provided expert advice on the best approach to effectively eliminate the odour. The entire team was professional, efficient, and thorough, and they surely did a fantastic job. The results exceeded my expectations, and I couldn’t be happier with the servicePosted on Google![]()
Sirish19 days agoTrustindex verifies that the original source of the review is Google.
Jeremy and Wesley did a fantastic job with our Condition 3 mould remediation. From start to finish, they were professional, thorough and incredibly helpful. They went above and beyond to make sure the job was done properly, and we were extremely impressed with the quality of their work. We absolutely loved the result and wouldn’t hesitate to recommend Jeremy and Wesley to anyone needing mould remediation. Also a big thank you to Nick and Bella for patient and answering all my questions. Fantastic service and a great team — highly recommended!Posted on Google![]()
Fleur24 days agoTrustindex verifies that the original source of the review is Google.
Great de-molding of car. Prompt responses to emails.Posted on Google![]()
Sarah25 days agoTrustindex verifies that the original source of the review is Google.
Cannot speak highly enough of All Aces. Every person involved including the technicians who came out to investigate the property have been incredibly professional and an absolute delight to work with. Both Carla and Bella managed the whole process and were patient with my delays. Wes and Jeremy were tasked with cleaning the entire apartment as mould had spread and was extensive. Both Wes and Jeremy took the time to thoroughly clean the apartment, leaving no stone unturned. They promptly communicated everything with me and kept me updated throughout the day. Wes worked out where the moisture was coming from in the apartment and Jeremy found rings that I had lost behind a cupboard they had to move. I cannot thank both of them for their contribution to cleaning my apartment enough.Posted on Google![]()
Maree28 days agoTrustindex verifies that the original source of the review is Google.
Excellent company and easy to deal with. The assessment done by the friendly general manager was thorough and balanced. The technician who came for the work was excellent. He was very polite and discreet and worked very hard. We were very happy with the results.Posted on Google![]()
Nick31 days agoTrustindex verifies that the original source of the review is Google.
absolutely amazing service from everyone. The ladies I organised everything with were super easy and knowledgeable. Julian and Mark both absolutely smashed out my job, were super friendly, understanding, nonjudgmental. Definitely would use them againPosted on Google![]()
Byrnzy32 days agoTrustindex verifies that the original source of the review is Google.
Had silica dust throughout kitchen - called All Aces at 7pm and they were here by 8pm - throughly cleaned the area and were out the door by 10pm Dali was clear and upfront on the phone and had a cleaner on the way within minutes Ethan, the young professional who arrived on site, provided an A1 service and decontaminated the area swiftly. He was knowledgeable and respectful. I hope to not need this kind of service again but if I do, these guys are on speed dial!Posted on Google![]()
Alton39 days agoTrustindex verifies that the original source of the review is Google.
Joe was plesant and did worked with me to get the best price. Happy with their service. Job done in timely matter.Posted on Google![]()
Age40 days agoTrustindex verifies that the original source of the review is Google.
Joseph, is straight to the point and completely honest. Very easy to talk to and contact. Couldn't be happier. Thankyou.Posted on Google![]()
Catherine41 days agoTrustindex verifies that the original source of the review is Google.
Joseph and Deacon arrived perfectly on time and were so thorough and personable. They gave me honest and genuine feedback on the house and let me know areas of immediate action but also areas to keep an eye on. And suggestions to make my home less susceptible to mould! Would highly recommend them! Their quotes were given promptly and their follow up impeccable. Would use them again for surePosted on Google![]()
Leisa48 days agoTrustindex verifies that the original source of the review is Google.
Great service and friendly team. Would highly recommendPosted on Google![]()
Amy48 days agoTrustindex verifies that the original source of the review is Google.
Really please with this cleaning service! Communication with the team was great, the gentleman who did the cleaning did an excellent job, and all in all the experience was really fast and friendly. Will use again!Posted on Google![]()
Shay54 days agoTrustindex verifies that the original source of the review is Google.
We used AllAces NSW recently for our property. They carried out the work as discussed but beyond that, they were incredibly professional throughout the process and were available for ongoing communication post work completed. We were supported by Bella, a business service manager, who was incredibly helpful and went above and beyond to support us.Posted on Google![]()
Kaelene57 days agoTrustindex verifies that the original source of the review is Google.
Great , reliable service , highly recommendPosted on Google![]()
Louis67 days agoTrustindex verifies that the original source of the review is Google.
Very much appreciated AllAces coming in on short notice and squeezing me in as I had a sudden discovery of a patch of mould in the bedroom. I appreciated also answering all my many questions on how to monitor and prevent mould from coming back and the next steps if more investigation work is need. Thank you guysPosted on Google![]()
Carolyn72 days agoTrustindex verifies that the original source of the review is Google.
Marc cleaned my carpets very helpful carpets look excellent,also a neighbour Barbara had hers done ,definitely would recommend the companyPosted on Google![]()
Julie76 days agoTrustindex verifies that the original source of the review is Google.
I have had a team working on my home doing a very deep clean after I was over whelmed with everything. Led by Julian they have been amazing in getting my house back to "clean" and also respectful. I would highly recommend these guys again.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Why Sydney Chooses AllAces
From coastal storm surges to burst risers in high-rise apartments, Sydney properties face water damage risks that need a fast, local response. Our IICRC-certified crews are based across Greater Sydney and reach the CBD, Parramatta, Liverpool, Penrith, the North Shore and Sutherland Shire quickly. With over 35 years of experience, we know Sydney’s building stock, from heritage terraces to modern apartment towers, and dry them thoroughly to stop secondary mould growth before it starts.
Certified & Accredited Professionals
Dealing with flood or water emergencies can be overwhelming. Choosing an unaccredited provider risks secondary damage, mould growth, and rejected insurance claims. From flash flooding in Western Sydney and storm damage on the Northern Beaches to plumbing disasters in inner-city high-rises, local conditions require specialised knowledge. When you partner with AllAces for water damage restoration Sydney, you get exactly that.
- IICRC Master Technicians: Every technician on your job is formally trained and certified in advanced structural drying and psychrometrics (the science of drying).
Industrial Thermal & Moisture Technology: We don’t guess. We map moisture behind walls and under subfloors using FLIR thermal cameras and non-invasive moisture meters.
End-to-End Restoration: From emergency water extraction and timber floor restoration to mould prevention and final structural sign-off, we manage the entire process.
Hassle-Free Insurance Claims: We provide detailed moisture reports, damage assessments, and line-item scope of works directly compatible with all major Australian insurance providers.

Supporting Properties Across Greater Sydney and NSW
Whether you have a minor washing machine leak, Category 3 water damage, or severe flood inundation, AllAces Restoration is ready to help 24 hours a day, 365 days a year.
Contact Form

Water Damage Restoration Sydney FAQs
Our team are just a phone call away if we haven’t answered all your questions here.
Yes. AllAces provides 24/7 emergency water damage restoration across Sydney. Our Sydney team is based at 212/354 Eastern Valley Way, Chatswood NSW 2067, Australia, supporting residential, commercial, industrial and institutional properties across Sydney. If you have a burst pipe, internal leak, overflowing appliance or other water emergency, contact our team as soon as possible so we can assess the situation and arrange the most appropriate response for your location.
Yes. In addition to Greater Sydney, AllAces provides water damage restoration support across selected NSW service areas, including the Central Coast and Northern NSW. Contact us with your property location or postcode to confirm service availability.
Prioritise safety and, if it is safe to do so, stop the water source. Avoid entering areas where water may create electrical or contamination hazards, and move important belongings away from the affected area where possible. Contact a professional water damage restoration team promptly so the extent of water migration and hidden moisture can be assessed.
Yes. Water can travel beyond the visibly affected area and remain inside walls, floors, ceilings and other building materials. Our technicians use specialised moisture detection methods and professional drying equipment to investigate affected areas and develop an appropriate drying strategy.
The timeframe varies depending on the size of the affected area, water source, extent of water migration, building materials and drying conditions. Some properties may require a relatively straightforward drying process, while more extensive damage may take longer. Following an assessment, we can provide clearer recommendations based on your property’s condition.
In some cases, yes. Whether carpets, flooring, rugs or other materials can be restored depends on factors including the type of water, level of contamination, how long the materials have been wet and the extent of the damage. We assess affected materials individually before recommending restoration or replacement.
Yes. AllAces works with residential and commercial property owners, property managers, strata and body corporate representatives, as well as government and institutional facilities. Our approach is tailored to the property’s condition, affected areas and operational requirements.
Water damage does not always result in mould, but moisture left within building materials can create conditions that support mould growth. Prompt assessment, effective moisture detection and appropriate drying are important for reducing the risk of secondary moisture-related damage. If growth has already appeared, our Sydney team also handles mould removal and testing so the drying and remediation happen under one job.
The cost depends on the extent of the damage and the work required. Factors may include the size of the affected area, water source, level of contamination, extent of moisture migration, materials affected and the equipment or restoration work required. After assessing your Sydney or NSW property, we can provide recommendations and a quote based on the specific scope of work.
Our Sydney office is located in Chatswood, NSW. From our Sydney location, we support properties across Greater Sydney and selected NSW service areas. Contact us with your postcode to confirm availability for your property.
Yes. AllAces provides 24/7 emergency support for urgent property restoration situations. If you have an active water damage emergency in Sydney or NSW, call our team and provide your location and details of the incident so we can assist with the next steps.
Have a different question? Browse all frequently asked questions →
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