Crime Scene Cleaning Services

In a time of crisis, you are not alone. AllAces Cleaning and Restoration provides specialised, confidential, 24/7 crime scene cleaning services across Brisbane, Sydney, and Melbourne. Our experienced team handles biohazards with expert care and thorough sanitation, disposing of hazardous materials safely to leave your property fully restored.

Need immediate help? Speak with our specialists now: 1800 00 10 10

35+ Years of Experience

65,000+ Jobs Completed

10+ Industry Accreditations

4.9/5 Google Reviews

4 Main Crime Scene Cleaning Coverage

Beyond our standard services, we provide expert crime scene cleaning. When handling sensitive situations, our crime and trauma scene cleaning protocols ensure a comprehensive, professional approach to safety and restoration.

Biological Hazard Remediation: This coverage focuses on safely removing and treating areas contaminated with biological agents. Our trained professionals use specialised equipment and cleaning agents to restore environments to a safe and hygienic condition, helping protect occupants from potential health risks.

Expert Restoration Services You Can Trust

Residential Homes

Protecting your family’s health. We provide discreet, thorough remediation for mould, biohazards, and stubborn household odours.

Insurance Claims

We partner with insurers to deliver rapid, professional restoration. Our detailed reports ensure your claim is handled efficiently.

Government & Public

Delivering secure, compliant, and highly sterile decontamination services for public facilities and government infrastructure.

Commercial Business

Minimising downtime. We offer rapid-response cleaning for offices, retail, and industrial sites across Brisbane, Sydney, and Melbourne.

Property Management

Comprehensive structural decontamination to keep your managed properties safe, hygienic, and ready for your tenants.

See If Our Team Covers Your Location

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4 Steps in the Crime Scene Cleaning Process

Initial Site Assessment and Safety Setup

Following authority clearance, our experts perform a thorough risk assessment and structural evaluation. Technicians then don full-body personal protective equipment (PPE) and finalise a site-specific decontamination plan to ensure complete safety and compliance.

Containment and Isolation of Affected Area

We immediately seal the area using heavy-duty sheeting and negative air pressure systems. This creates a controlled zone that prevents the spread of contaminants, keeping surrounding areas safe during our systematic decontamination.

Biohazardous Materials Removal and Deep Cleaning

We safely and lawfully remove all hazardous materials for compliant disposal. We then meticulously restore salvageable surfaces using hospital-grade disinfectants, ensuring every area is thoroughly sanitised to meet the highest safety standards.

Final Disinfection and Restoration

The area undergoes odour removal and air purification; once disinfected, the space is restored, including necessary repairs and final quality inspections, ensuring the environment is fully sanitised, structurally sound, and ready for safe reoccupation.

Restoring Peace of Mind: Stories From Our Clients

      EXCELLENT  
   Based on 505 reviews 
    
 
 
 
   
 
 
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   Jess 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Louie & his team did a wonderful job!
  
 
     Posted on Google  
   
   Victoria 
 10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wesley did a great job of removing mould from around the house. He was friendly, professional and very thorough.
  
 
     Posted on Google  
   
   Leigh 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Marc gets 5 Stars because he did a great job AND he was trustworthy, kind, and thoughtful. He listened and paid attention to detail.  I highly recommend!!
  
 
     Posted on Google  
   
   Jenny 
 18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend the All Aces team for the amazing job they did to remove nicotine odour from my property. My main point of contact was Joseph, who was friendly, professional and attentive throughout the process. He took the time to listen to my concerns and provided expert advice on the best approach to effectively eliminate the odour. The entire team was professional, efficient, and thorough, and they surely did a fantastic job. The results exceeded my expectations, and I couldn’t be happier with the service
  
 
     Posted on Google  
   
   Sirish 
 19 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jeremy and Wesley did a fantastic job with our Condition 3 mould remediation. From start to finish, they were professional, thorough and incredibly helpful. They went above and beyond to make sure the job was done properly, and we were extremely impressed with the quality of their work. We absolutely loved the result and wouldn’t hesitate to recommend Jeremy and Wesley to anyone needing mould remediation. Also a big thank you to Nick and Bella for patient and answering all my questions. Fantastic service and a great team — highly recommended!
  
 
     Posted on Google  
   
   Fleur 
 24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great de-molding of car. Prompt responses to emails.
  
 
     Posted on Google  
   
   Sarah 
 25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Cannot speak highly enough of All Aces. Every person involved including the technicians who came out to investigate the property have been incredibly professional and an absolute delight to work with. Both Carla and Bella managed the whole process and were patient with my delays. Wes and Jeremy were tasked with cleaning the entire apartment as mould had spread and was extensive. Both Wes and Jeremy took the time to thoroughly clean the apartment, leaving no stone unturned. They promptly  communicated everything with me and kept me updated throughout the day. Wes worked out where the moisture was coming from in the apartment and Jeremy found rings that I had lost behind a cupboard they had to move. I cannot thank both of them for their contribution to cleaning my apartment enough.
  
 
     Posted on Google  
   
   Maree 
 28 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent company and easy to deal with. The assessment done by the friendly general manager was thorough and balanced. The technician who came for the work was excellent. He was very polite and discreet and worked very hard. We were very happy with the results.
  
 
     Posted on Google  
   
   Nick 
 31 days ago
 
 
 Trustindex verifies that the original source of the review is Google. absolutely amazing service from everyone. The ladies I organised everything with were super easy and knowledgeable. Julian and Mark both absolutely smashed out my job, were super friendly, understanding, nonjudgmental. Definitely would use them again
  
 
     Posted on Google  
   
   Byrnzy 
 32 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Had silica dust throughout kitchen - called All Aces at 7pm and they were here by 8pm - throughly cleaned the area and were out the door by 10pm Dali was clear and upfront on the phone and had a cleaner on the way within minutes Ethan, the young professional who arrived on site, provided an A1 service and decontaminated the area swiftly. He was knowledgeable and respectful. I hope to not need this kind of service again but if I do, these guys are on speed dial!
  
 
     Posted on Google  
   
   Alton 
 39 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Joe was plesant and did worked with me to get the best price. Happy with their service. Job done in timely matter.
  
 
     Posted on Google  
   
   Age 
 40 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Joseph, is straight to the point and completely honest. Very easy to talk to and contact.  Couldn't be happier. Thankyou.
  
 
     Posted on Google  
   
   Catherine 
 41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Joseph and Deacon arrived perfectly on time and were so thorough and personable. They gave me honest and genuine feedback on the house and let me know areas of immediate action but also areas to keep an eye on. And suggestions to make my home less susceptible to mould! Would highly recommend them! Their quotes were given promptly and their follow up impeccable. Would use them again for sure
  
 
     Posted on Google  
   
   Leisa 
 48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great service and friendly team. Would highly recommend
  
 
     Posted on Google  
   
   Amy 
 48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really please with this cleaning service! Communication with the team was great, the gentleman who did the cleaning did an excellent job, and all in all the experience was really fast and friendly. Will use again!
  
 
     Posted on Google  
   
   Shay 
 54 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We used AllAces NSW recently for our property. They carried out the work as discussed but beyond that, they were incredibly professional throughout the process and were available for ongoing communication post work completed. We were supported by Bella, a business service manager, who was incredibly helpful and went above and beyond to support us.
  
 
     Posted on Google  
   
   Kaelene 
 57 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great , reliable service , highly recommend
  
 
     Posted on Google  
   
   Louis 
 67 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very much appreciated AllAces coming in on short notice and squeezing me in as I had a sudden discovery of a patch of mould in the bedroom. I appreciated also answering all my many questions on how to monitor and prevent mould from coming back and the next steps if more investigation work is need. Thank you guys
  
 
     Posted on Google  
   
   Carolyn 
 72 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Marc cleaned  my carpets very helpful  carpets look  excellent,also a neighbour Barbara  had hers done ,definitely  would recommend  the company
  
 
     Posted on Google  
   
   Julie 
 76 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have had a team working on my home doing a very deep clean after I was over whelmed with everything.  Led by Julian they have been amazing in getting my house back to "clean" and also respectful.  I would highly recommend these guys again.
  
 
 
  
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Certified & Accredited Professionals

When dealing with a biohazard or trauma-related incident, the safety and integrity of your property depend on expert, certified intervention. Our IICRC-certified technicians are trained to the highest industry standards, ensuring every crime scene cleaning is handled with clinical precision, legal compliance, and the utmost discretion. We do not just perform a surface clean; we provide thorough, structural decontamination that eliminates unseen risks, providing you with the peace of mind that your environment has been returned to a safe, healthy, and restored condition.

IICRC-Certified Expertise: Not just crime scene cleaner but each technicians we have hold advanced certifications in bio-recovery and structural restoration, ensuring they follow rigorous international protocols for the safe handling and disposal of hazardous materials.
The Critical Need for Professionals: Handling biohazards requires specialised training to prevent cross-contamination; our biohazard trauma services professional approach mitigates health risks that standard cleaning methods simply cannot address.
Proven Experience & Discretion: With years of experience across Australia, we understand the sensitivity of these situations, combining technical mastery with the compassionate, discreet service our clients deserve.

Get the support you need today

Our specialist teams are ready to help across Sydney, Melbourne, and Brisbane. Contact us today for a property inspection, expert restoration recommendations, and a customised quote tailored to your needs.

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Frequently Asked Questions

Our team are just a phone call away if we haven’t answered all your questions here.

Do I need to hire professional cleaners after a crime?

If a crime has occurred in your home or place of business, it is recommended that you hire a professional cleaning service to clean and sanitise the area. Crime scenes can be dangerous and contain biohazardous materials such as blood, bodily fluids, and other substances that may pose a health risk.

Why do I need professional crime scene cleaners?

You need professional crime scene cleaners to ensure that the area where the crime occurred is properly cleaned, sanitised, and restored to a safe and liveable condition. Crime scenes can be hazardous and may contain biohazardous materials such as blood, bodily fluids, and other potentially infectious substances.

How is crime‑scene cleaning different from regular cleaning?

Unlike regular cleaning, crime‑scene cleaning deals with potentially infectious materials. Our technicians use protective gear, hospital-grade disinfectants, and follow strict safety and disposal protocols to protect health and ensure thorough decontamination.

When can the cleaning process begin?

We can only commence our biohazard remediation work after the police, forensic teams, or relevant law enforcement authorities have officially released the scene. Once you have clearance that the investigation in the area is complete, our emergency response team can be dispatched immediately to begin the clean-up and restoration process.

Are your crime scene cleaning services discreet?

Absolutely. We understand that dealing with the aftermath of a crime or traumatic event is an incredibly difficult and sensitive time. Our technicians operate with the utmost compassion, respect, and discretion. We arrive in plain, unmarked vehicles to protect your privacy from neighbours and the media, and we maintain strict confidentiality at all times.

Which areas do you serve?

We provide crime scene cleaning services across major metropolitan areas in Australia. Our specialist teams operate out of three primary locations to ensure rapid response:

Brisbane: 9/783 Kingsford Smith Drive, Eagle Farm, QLD 4009
Sydney: 212/354 Eastern Valley Way, Chatswood, NSW 2067
Melbourne: 26 Axis Crescent, Dandenong South VIC 3175

Have a different question? Browse all frequently asked questions →

Discover More Articles and Resources

Explore expert insights, safety guides, and industry updates on professional crime scene cleaning and biohazard remediation. Our resources are designed to provide clarity, transparency, and essential information for those navigating the aftermath of unexpected property incidents.