Crime Scene Cleaning Services
In a time of crisis, you are not alone. AllAces Cleaning and Restoration provides specialised, confidential, 24/7 crime scene cleaning services. Our experienced team handles biohazards with expert care and thorough sanitation, disposing of hazardous materials safely to leave your property fully restored.
35+ Years of Experience
65,000+ Jobs Completed
10+ Industry Accreditations
4.9/5 Google Reviews
4 Main Crime Scene Cleaning Coverage
Beyond our standard services, we provide expert crime scene cleaning. When handling sensitive situations, our crime and trauma scene cleaning protocols ensure a comprehensive, professional approach to safety and restoration.
Expert Restoration Services You Can Trust
Residential Homes
Protecting your family’s health. We provide discreet, thorough remediation for mould, biohazards, and stubborn household odours.
Insurance Claims
We partner with insurers to deliver rapid, professional restoration. Our detailed reports ensure your claim is handled efficiently.
Government & Public
Delivering secure, compliant, and highly sterile decontamination services for public facilities and government infrastructure.
Commercial Business
Minimising downtime. We offer rapid-response cleaning for offices, retail, and industrial sites across Brisbane, Sydney, and Melbourne.
Property Management
Comprehensive structural decontamination to keep your managed properties safe, hygienic, and ready for your tenants.
See If Our Team Covers Your Location
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4 Steps in the Crime Scene Cleaning Process
Initial Site Assessment and Safety Setup
Following authority clearance, our experts perform a thorough risk assessment and structural evaluation. Technicians then don full-body personal protective equipment (PPE) and finalise a site-specific decontamination plan to ensure complete safety and compliance.
Containment and Isolation of Affected Area
We immediately seal the area using heavy-duty sheeting and negative air pressure systems. This creates a controlled zone that prevents the spread of contaminants, keeping surrounding areas safe during our systematic decontamination.
Biohazardous Materials Removal and Deep Cleaning
We safely and lawfully remove all hazardous materials for compliant disposal. We then meticulously restore salvageable surfaces using hospital-grade disinfectants, ensuring every area is thoroughly sanitised to meet the highest safety standards.
Final Disinfection and Restoration
The area undergoes odour removal and air purification; once disinfected, the space is restored, including necessary repairs and final quality inspections, ensuring the environment is fully sanitised, structurally sound, and ready for safe reoccupation.
Restoring Peace of Mind: Stories From Our Clients
Posted on Google![]()
Simon5 days agoTrustindex verifies that the original source of the review is Google.
Julian & Clement did a great job! Much appreciated. Thanks!Posted on Google![]()
Vythilingam8 days agoTrustindex verifies that the original source of the review is Google.
Wesley from AllAces attended my home for the purposes of removing mold on the ceilings. His standard of work was exceptional with strict attention to detail. He also took the time to clearly explain the remediation steps. In addition he cheerfully helped me replace all the furniture after the process. I have no hesitation in recommending AllAces for any cleaning and remedial workPosted on Google![]()
Tracy13 days agoTrustindex verifies that the original source of the review is Google.
Great customer service. We were very impressed with the prompt attention to our job, from quote through to the completion of the work. As an extra shout out, Louie went above and beyond and offered for us to take over the scaffolding hire which saved us over a thousand dollars with the builder. Thank you!Posted on Google![]()
Ken15 days agoTrustindex verifies that the original source of the review is Google.
Your team arrived on time, were very professional and managed the whole process exactly as quoted and as agreed at the time. They were clean, timely and knew exactly what they were to do. Very Happy with the results. CheersPosted on Google![]()
Craig16 days agoTrustindex verifies that the original source of the review is Google.
Very prompt response. Easy, non-judgemental inspection and were then able to fit in with calendar requirements.Posted on Google![]()
Danielle23 days agoTrustindex verifies that the original source of the review is Google.
I got my campervan back from a mechanic who ended up returning it with a rat infestation. After having to get an exterminator, the team at All Aces were SO quick to fit me in for a thorough biohazard/forensic decontamination & clean, I got my van back completely spotless from the horrendous condition it was returned in - not only did they fit me in ASAP but their invoice ended up so much more affordable than previous quotes I was getting for a couple weeks wait! Cannot thank them enough, Bella was so lovely and incredibly helpful as well as the rest of the team! A++++ from mePosted on Google![]()
Lauren23 days agoTrustindex verifies that the original source of the review is Google.
Diego and Alberto were so thorough and good! Helped clean this olden apartment to look brand new in certain areas! Couldn’t be happierPosted on Google![]()
Kathie23 days agoTrustindex verifies that the original source of the review is Google.
Fantastic service from AllAces from start to finish. The team was professional, thorough and a pleasure to deal with. They did an excellent job and I was very happy with the service. Highly recommend!Posted on Google![]()
Kate26 days agoTrustindex verifies that the original source of the review is Google.
The guys did a fantastic job. They were professional, friendly and well dressed. They got into every nook and cranny of the rooms and removed all the mold and dust. Even showed us some before and after photos. I would highly recommend themPosted on Google![]()
Youlin26 days agoTrustindex verifies that the original source of the review is Google.
Diego and Munro were polite, quick and efficient. Easy to get a booking with Bella who managed the admin side. They went beyond what I asked for in the job and didn’t charge me extra :) good experience!Posted on Google![]()
K26 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend All Aces! After a renovation nightmare, I engaged them for silica dust reconciliation, and they were outstanding. Javier and his colleague (I’m so sorry that I’ve forgotten your name!!!) provided exceptional 5-star customer service. Javier’s communication throughout the clean was thorough and excellent, and they were incredibly efficient, leaving the space completely spotless. On top of their professionalism, they were just genuinely nice people. The great experience started right from the beginning—the man who initially quoted the job and Isabella in the office were both fantastic to deal with. Overall, a wonderful, professional company.Posted on Google![]()
Mary30 days agoTrustindex verifies that the original source of the review is Google.
Hard working and polite technicians - arrived on time - nothing was too hard - treated yellow mould in the cellar/workshop - removed rubbish and took it away - not a trace of mess left behind. Great telephone interactions with Bella. Wonderful customer service all round. I would highly recommend AllAces to others in need of their services. Thanks - Mary - TemplestowePosted on Google![]()
Ned33 days agoTrustindex verifies that the original source of the review is Google.
This is the second time I have used AllAces for the company I work for and both times they have been excellent in their work. As a facilities manager I deal with a lot of contractors on a day-to-day basis. I often find communication is weak point for most contracted work, however, this is not the case with AllAces. From the get-go I had consistent and clear updates from admin through to the technicians. The standard of work the technician produced when rectifying an emergency mould clean at my company was incredible. The positive attitude of all employees was like none-other and the admin team, specifically Louie, was overly accommodating. I will not hesitate to use or recommend this company the employees. Thank you AllAces.Posted on Google![]()
Monique34 days agoTrustindex verifies that the original source of the review is Google.
Professional, quick and effective. Spectacular job. Highly recommend 👌Posted on Google![]()
Nirosha34 days agoTrustindex verifies that the original source of the review is Google.
All Aces were incredibly helpful and professional from start to finish. Jasmine was wonderful throughout in engaging with me to plan the restoration job. Stefano and his team Gael, Ethan and Robertino were fantastic on the day. Very grateful for what we achieved. Thank you.Posted on Google![]()
Carol35 days agoTrustindex verifies that the original source of the review is Google.
A good service for carpet cleaning, Offers professional service.Posted on Google![]()
Belal36 days agoTrustindex verifies that the original source of the review is Google.
Amazing company, their employees are great to deal with and they do their job efficiently and professionally.Posted on Google![]()
Aleksandra37 days agoTrustindex verifies that the original source of the review is Google.
Absolutely excellent experience with AllAces. What really stands out is the professionalism of the team, their attention to detail, and how genuinely committed they are to delivering a high standard of service. Communication is clear and efficient, everyone is friendly and approachable, and you can tell they truly care about doing things properly rather than simply getting the job done. A very well-run company with great people behind it. Highly recommendPosted on Google![]()
Jane40 days agoTrustindex verifies that the original source of the review is Google.
Incredibly expedient, compassionate and thorough. The gentlemen who attended the job were incredibly friendly and professional. And also the most reasonable quote.Posted on Google![]()
Helen41 days agoTrustindex verifies that the original source of the review is Google.
Excellent professional service from AllAces in Melbourne in cleaning my car’s interior of mould spores. They took my health concerns seriously and did a fabulous job. I felt confident that they knew exactly what they were doing and I was grateful that they went the extra mile to ensure that I had peace of mind. I would recommend them wholeheartedly.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Certified & Accredited Professionals
When dealing with a biohazard or trauma-related incident, the safety and integrity of your property depend on expert, certified intervention. Our crime scene work is led by an IICRC-certified Trauma & Crime Scene Technician and follows the ANSI/IICRC S540 Standard for Trauma and Crime Scene Cleanup, ensuring every crime scene cleaning is handled with clinical precision, legal compliance, and the utmost discretion. We do not just perform a surface clean; we provide thorough, structural decontamination that eliminates unseen risks, providing you with the peace of mind that your environment has been returned to a safe, healthy, and restored condition.
IICRC Certified Firm: Our crime scene cleaner team is led by an IICRC-certified Trauma & Crime Scene Technician and follows ANSI/IICRC S540, the international protocol for the safe handling and disposal of hazardous materials.
The Critical Need for Professionals: Handling biohazards requires specialised training to prevent cross-contamination; our biohazard trauma services professional approach mitigates health risks that standard cleaning methods simply cannot address.
Proven Experience & Discretion: With years of experience across Australia, we understand the sensitivity of these situations, combining technical mastery with the compassionate, discreet service our clients deserve.
Crime Scene Cleaning FAQs
Our team are just a phone call away if we haven’t answered all your questions here.
Yes, if there’s blood or bodily fluids involved. Those are potentially infectious material and can carry bloodborne pathogens like hepatitis B, hepatitis C and HIV. They also soak further into carpet, timber and grout than you can see, so a normal clean usually leaves some behind.
Because the job isn’t finished when it looks clean. We remove the contamination, disinfect, deal with the odour, and dispose of contaminated material as clinical waste, so the space is actually safe to live or work in again.
Regular cleaning removes dirt. Crime scene cleaning removes potentially infectious material. Our technicians wear full protective gear, use hospital-grade disinfectants, and follow strict safety and disposal protocols from start to finish.
Once police, forensic teams or the coroner have officially released the scene. As soon as you have that clearance, call 1800 00 1010, 24/7, and we’ll dispatch a team.
Yes. This is a hard time and we treat it that way. We arrive in plain, unmarked vehicles so neighbours and media don’t know why we’re there, and everything stays confidential.
We provide crime scene cleaning services across major metropolitan areas in Australia. Our specialist teams operate out of three primary locations to ensure rapid response:
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Brisbane: 9/783 Kingsford Smith Drive, Eagle Farm, QLD 4009
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Sydney: 212/354 Eastern Valley Way, Chatswood, NSW 2067
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Melbourne: 26 Axis Crescent, Dandenong South VIC 3175
Have a different question? Browse all frequently asked questions →
Discover More Articles and Resources
Explore expert insights, safety guides, and industry updates on professional crime scene cleaning and biohazard remediation. Our resources are designed to provide clarity, transparency, and essential information for those navigating the aftermath of unexpected property incidents.

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