Water Damage Restoration Services​

When a water emergency strikes, we respond fast. Our water damage restoration services and local certified technicians utilise advanced restoration equipment to extract water from the source, thoroughly dry affected areas, eliminate mould and odours, and safely restore your property.

Water Damage Emergency?
Speak directly with a Specialist at 1800 00 10 10

35+ Years of Experience

65,000+ Jobs Completed

10+ Industry Accreditations

4.9/5 Google Reviews

Exposed wet subflooring and stained underlay beneath pulled-back carpet near a leaking glass balcony door tracker during a water damage restoration inspection.

The 72-Hour Water Degradation Clock

Water doesn't wait, and neither should you. Calling for professional water damage services immediately can be the difference between a simple fix and a major renovation. By starting water damage cleaning right away, you stop the water from soaking deep into your walls and floors, saving you from unnecessary stress and expense.

Why Rapid Professional Response Matters

At AllAces Cleaning & Restoration, we don’t just extract surface water, we control the degradation clock. Our technicians work to AS-IICRC S500:2025, the Australian Standard for professional water damage restoration, and arrive equipped with thermal imaging cameras, moisture meters, and commercial LGR dehumidifiers to track hidden moisture pathways and restore your property safely.

  • 24/7 Emergency Dispatch: Rapid response across QLD, NSW, VIC.

  • Targeted Structural Drying: Using advanced moisture control, we work to restore affected walls, floors, and timber in place, providing clear, expert advice on the best route for your property.

  • Comprehensive Remediation: Advanced moisture mapping, mould prevention, and hassle-free insurance reports.

4 Easy Steps to Water Damage Restoration

Quick Assessment and Response​

Our water damage specialists arrive fast, identify the water damage source, stop leaks, and extract standing water immediately.

Process step 1

Drying and Moisture Control​

Using advanced detection and water removal tools and drying systems, we remove hidden moisture from walls, floors, and carpets.

Process step 2

Cleaning and Mould Removal​

We sanitise all affected areas and perform mould remediation to ensure a clean, healthy environment in Melbourne, Brisbane, and Sydney.

Process step 3

Inspection and Restoration​

We confirm all areas are dry, accomplished final repairs, and complete restoration for water damage to your property’s pre-damage condition. 

Process step 4

Water damage requires rapid action. Prevent further impact and reduce restoration costs by contacting our emergency team now.

☎ 1800 00 10 10

Before and After Water Damage Restoration Transformation

Water Damage Restoration Services Australia (Sydney, SYD, Melbourne, QLD, Brisbane, VIC) Water Damage Restoration Services Australia (Syndey, SYD, Melbourne, QLD, Brisbane, VIC)
Water Damage Image 3a Water Damage Image 3b

Hear from Our Happy Customers

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Danielle Nicole profile picture
Danielle
0 days ago
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I got my campervan back from a mechanic who ended up returning it with a rat infestation. After having to get an exterminator, the team at All Aces were SO quick to fit me in for a thorough biohazard/forensic decontamination & clean, I got my van back completely spotless from the horrendous condition it was returned in - not only did they fit me in ASAP but their invoice ended up so much more affordable than previous quotes I was getting for a couple weeks wait! Cannot thank them enough, Bella was so lovely and incredibly helpful as well as the rest of the team! A++++ from me
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Lauren Marbani profile picture
Lauren
0 days ago
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Diego and Alberto were so thorough and good! Helped clean this olden apartment to look brand new in certain areas! Couldn’t be happier
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Kathie Hone profile picture
Kathie
0 days ago
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Fantastic service from AllAces from start to finish. The team was professional, thorough and a pleasure to deal with. They did an excellent job and I was very happy with the service. Highly recommend!
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Kate Jewell profile picture
Kate
3 days ago
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The guys did a fantastic job. They were professional, friendly and well dressed. They got into every nook and cranny of the rooms and removed all the mold and dust. Even showed us some before and after photos. I would highly recommend them
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Youlin Koh profile picture
Youlin
3 days ago
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Diego and Munro were polite, quick and efficient. Easy to get a booking with Bella who managed the admin side. They went beyond what I asked for in the job and didn’t charge me extra :) good experience!
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K K profile picture
K
3 days ago
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I highly recommend All Aces! After a renovation nightmare, I engaged them for silica dust reconciliation, and they were outstanding. Javier and his colleague (I’m so sorry that I’ve forgotten your name!!!) provided exceptional 5-star customer service. Javier’s communication throughout the clean was thorough and excellent, and they were incredibly efficient, leaving the space completely spotless. On top of their professionalism, they were just genuinely nice people. The great experience started right from the beginning—the man who initially quoted the job and Isabella in the office were both fantastic to deal with. Overall, a wonderful, professional company.
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Mary Kourelis profile picture
Mary
7 days ago
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Hard working and polite technicians - arrived on time - nothing was too hard - treated yellow mould in the cellar/workshop - removed rubbish and took it away - not a trace of mess left behind. Great telephone interactions with Bella. Wonderful customer service all round. I would highly recommend AllAces to others in need of their services. Thanks - Mary - Templestowe
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Ned Talay profile picture
Ned
10 days ago
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This is the second time I have used AllAces for the company I work for and both times they have been excellent in their work. As a facilities manager I deal with a lot of contractors on a day-to-day basis. I often find communication is weak point for most contracted work, however, this is not the case with AllAces. From the get-go I had consistent and clear updates from admin through to the technicians. The standard of work the technician produced when rectifying an emergency mould clean at my company was incredible. The positive attitude of all employees was like none-other and the admin team, specifically Louie, was overly accommodating. I will not hesitate to use or recommend this company the employees. Thank you AllAces.
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monique czajkowski profile picture
Monique
11 days ago
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Professional, quick and effective. Spectacular job. Highly recommend 👌
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Nirosha Paramanathan profile picture
Nirosha
11 days ago
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All Aces were incredibly helpful and professional from start to finish. Jasmine was wonderful throughout in engaging with me to plan the restoration job. Stefano and his team Gael, Ethan and Robertino were fantastic on the day. Very grateful for what we achieved. Thank you.
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Carol Maslen profile picture
Carol
12 days ago
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A good service for carpet cleaning, Offers professional service.
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Belal Khalifa profile picture
Belal
13 days ago
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Amazing company, their employees are great to deal with and they do their job efficiently and professionally.
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Aleksandra Morawska profile picture
Aleksandra
14 days ago
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Absolutely excellent experience with AllAces. What really stands out is the professionalism of the team, their attention to detail, and how genuinely committed they are to delivering a high standard of service. Communication is clear and efficient, everyone is friendly and approachable, and you can tell they truly care about doing things properly rather than simply getting the job done. A very well-run company with great people behind it. Highly recommend
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Jane Laver profile picture
Jane
17 days ago
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Incredibly expedient, compassionate and thorough. The gentlemen who attended the job were incredibly friendly and professional. And also the most reasonable quote.
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Helen Lester profile picture
Helen
18 days ago
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Excellent professional service from AllAces in Melbourne in cleaning my car’s interior of mould spores. They took my health concerns seriously and did a fabulous job. I felt confident that they knew exactly what they were doing and I was grateful that they went the extra mile to ensure that I had peace of mind. I would recommend them wholeheartedly.
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Allan Giddy profile picture
Allan
24 days ago
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Very patient management as we worked through a tough time. Great young team when we finally had the go ahead to start remediation. Highly recommended!
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Virginia Moylan profile picture
Virginia
25 days ago
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ACvplmMXmPWSemoYijDKTrLtTLUMk5oJpgZUcPGuJxh Ydq6LNz IajF720x2R 2v0 PY qA2RfVpEoMBN1MbkT2PWp 204KGN5AKaWlt0xtqWo5MqcKeg1yEBdEYKiAU2Krx34kMxamOYA0oGmx=k no
+3
AllAces Cleaners arrived at the time previously arranged All works done very well
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Crystle Bamberry profile picture
Crystle
25 days ago
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Really happy with the job done! Had my couch and rug cleaned and both came up great.
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Amanda profile picture
Amanda
26 days ago
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Julian did a wonderful job removing the mould in one of our bedroom & also the ceiling in our sunroom. He was knowledgeable, listened to our concerns & the job wasn’t treated like a rush job, he was very thorough. I can’t recommend him highly enough. Many thanks Julian
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Jess Fleming profile picture
Jess
35 days ago
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Louie & his team did a wonderful job!
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Certified & Accredited Professionals

What Our Accreditations Mean for You

Dealing with flood or water emergencies can be overwhelming. Choosing an unaccredited provider risks secondary damage, mold growth, and rejected insurance claims. When you partner with AllAces Cleaning & Restoration, you benefit from over 35 years of accredited expertise.

  • Insurance-Compliant Standards: Our IICRC and RIA credentials mean our water damage restoration processes meet strict global and national guidelines, ensuring smoother claim approvals with your insurance provider.

  • Advanced Technical Proficiency: We don’t guess; we measure. Our technicians utilise cutting-edge technology for water remediation, advanced structural drying, and precision moisture mapping.

  • Health & Safety First: Backed by Greencap and the Indoor Air Quality Association (IAQAA), our water removal services prioritise your health by proactively preventing toxic mold and secondary contamination.

AllAces specialist cleaning technicians, an IICRC Certified Firm

Water Damage Restoration FAQs

Our team are just a phone call away if we haven’t answered all your questions here.

Water damage restoration services provide a comprehensive, multi-step process for 24 hour water damage restoration following a water intrusion event. It goes far beyond simply mopping up visible water. The initial phase requires immediate water damage cleanup, which involves rapid water mitigation and the removal of unsalvageable materials.

From there, technicians deploy industrial-grade dehumidification and drying equipment, apply antimicrobial treatments to prevent mold growth, and execute structural repairs. The ultimate goal of professional restoration for water damage is to safely and effectively return your home or commercial property to its pre-loss condition while ensuring the environment is hygienic and structurally sound.

Common causes include flooding, burst pipes, roof leaks, appliance malfunctions, cat 3 water, and stormwater overflow. These can lead to significant damage if not addressed promptly.

Yes. Complete and thorough drying is the cornerstone of our restoration process. Our highly trained technicians utilize advanced moisture detection technology, including thermal imaging cameras and specialized moisture meters, to locate trapped water hidden behind drywall, under floorboards, and within ceiling cavities. We then implement targeted structural drying techniques using high-velocity air movers and commercial desiccant dehumidifiers to eradicate all moisture, preventing long-term structural rot and inhibiting harmful mold proliferation.

We will not complete a job until the moisture content is at a level deemed acceptable under AS-IICRC S500:2025, the Australian Standard for water damage restoration.

Our office is staffed Mon–Fri, 7:30am–5pm, but our emergency response teams are on call 24/7, 365 days a year.

Pricing is variable based on a number of factors size of the effected area, severity of water ingress, time of day and the water class type. For more information on your unique circumstances, call our offices on 1800 00 1010.

Your primary focus should be safety. If it is safe to do so, immediately turn off the main water supply to stop the flow of water and shut off the electricity to the affected areas to prevent electrical hazards. Move small furniture, valuable items, and important documents to a dry location. If the water damage is from a clean source, you can begin soaking up excess water with towels. However, never enter a room with standing water if the electricity is still on, and avoid contact with water that may be contaminated by sewage.

We evaluate all contents and materials on a strict case-by-case basis. If the water is clean (Category 1) and we respond quickly, we can often extract the water, clean, and completely dry carpets, rugs, and upholstery. However, if the water has been sitting for an extended period, or if it involves contaminated grey or black water (like a sewage backup), porous items like carpets and heavily padded furniture must usually be safely discarded and replaced to prevent severe health risks and mould growth.

We operate throughout Brisbane, Melbourne, and Sydney, as well as the Gold Coast, Sunshine Coast, and Northern NSW regions. As an IICRC Certified Firm, our local teams are on call 24 hours a day, 7 days a week for property emergencies.

We provide 24/7 emergency water damage restoration across major Australian metropolitan hubs and surrounding regions. Our physical depots allow us to respond rapidly to residential and commercial properties in:

  • Queensland: Brisbane, Gold Coast, and the Sunshine Coast.

  • New South Wales: Sydney, the Central Coast, and Northern NSW.

  • Victoria: Greater Melbourne and surrounding suburbs.

Discover More Articles and Resources

Discover our latest blogs, where we share practical guides and tips on water damage restoration to help you effectively manage moisture, prevent mould, and restore your property to its original condition.