Trauma Cleaning Services

We provide specialised trauma cleaning services, led by an IICRC-certified Trauma & Crime Scene Technician, to restore safety, sanitation, and dignity to affected spaces. We offer discreet, compassionate support, available 24/7.

Speak to our Restoration Specialist.

Call 1800 00 10 10 now.

35+ Years of Experience

65,000+ Jobs Completed

10+ Industry Accreditations

4.9/5 Google Reviews

A residential garage cordoned off with yellow STOP tape, representing the professional site management required for AllAces trauma cleaning services.

Compassionate Support for Sensitive Situations

We know that needing trauma cleaning services is often the result of an incredibly difficult time. Please know that you are not alone; our role is to take care of the heavy lifting so you can focus on yourself and your family.

How we can help you right now:

Dealing with a home after someone has passed away is overwhelming. Our expert trauma cleaners are here to step in and handle everything with kindness, ensuring the space is safe, clean, and treated with the respect it deserves.

We are here to help. Reach out to AllAces for professional support whenever you are ready.

Check Service Availability

Enter your postcode to check your local 100km response team deployment eligibility.

Why Our Support Makes a Difference

Certified Expertise

Led by an IICRC-certified Trauma & Crime Scene Technician, we work to ANSI/IICRC S540 to ensure the site is restored safely.

Unwavering Discretion

We use unmarked vehicles and operate with a quiet, respectful approach to maintain your privacy.

Rapid 24/7 Response

Our teams in Melbourne, Brisbane, and Sydney are ready to assist you any time of day or night.

Trusted by Insurers

Insurers trust our expertise, which helps streamline the claims process and ensures a smoother restoration experience for you.

4 Steps in the Trauma Cleaning Process

Initial Assessment and Planning

The team begins by carefully assessing the affected area to understand the extent and nature of contamination and develop a tailored, safe plan.

Process step 1

Protective Preparation

Technicians wear full PPE to maintain the highest level of safety when managing hazardous materials.

Process step 2

Biohazard Removal and Decontamination

Specialised tools and disinfectants are used to safely remove all biohazards, followed by thorough decontamination to eliminate pathogens and reduce health risks.

 

Process step 3

Restoration and Finalisation

After sanitisation, the space is restored to a safe, habitable condition, with respectful handling of belongings and discreet disposal of hazardous waste.

Process step 4

Sensitive Property Restoration: Frankston Case Study

The Problem

In Frankston, VIC, a family faced an overwhelming property situation following a sudden passing. The home required urgent attention to address sanitation concerns and the accumulation of items, leaving the family in a difficult position during an already trying time.

The Solution

Our specialists, Gerardo and Diego, provided a discreet, no-fee inspection and a compassionate remediation plan. They systematically removed all unwanted items, extracted affected flooring, and performed a deep, medical-grade sanitisation of all surfaces with total discretion.

The Outcome

The property was successfully restored to a safe, neutral state. By managing the entire process, Gerardo and Diego removed the burden from the family, allowing them to focus on what matters most while ensuring the home was handled with dignity.

Not sure what to do next? Talk to an expert about biohazard remediation.

📞 1800 00 10 10

Hear from Our Satisfied Customers

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Danielle Nicole profile picture
Danielle
0 days ago
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I got my campervan back from a mechanic who ended up returning it with a rat infestation. After having to get an exterminator, the team at All Aces were SO quick to fit me in for a thorough biohazard/forensic decontamination & clean, I got my van back completely spotless from the horrendous condition it was returned in - not only did they fit me in ASAP but their invoice ended up so much more affordable than previous quotes I was getting for a couple weeks wait! Cannot thank them enough, Bella was so lovely and incredibly helpful as well as the rest of the team! A++++ from me
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Lauren Marbani profile picture
Lauren
0 days ago
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Diego and Alberto were so thorough and good! Helped clean this olden apartment to look brand new in certain areas! Couldn’t be happier
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Kathie Hone profile picture
Kathie
0 days ago
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Fantastic service from AllAces from start to finish. The team was professional, thorough and a pleasure to deal with. They did an excellent job and I was very happy with the service. Highly recommend!
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Kate Jewell profile picture
Kate
3 days ago
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The guys did a fantastic job. They were professional, friendly and well dressed. They got into every nook and cranny of the rooms and removed all the mold and dust. Even showed us some before and after photos. I would highly recommend them
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Youlin Koh profile picture
Youlin
3 days ago
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Diego and Munro were polite, quick and efficient. Easy to get a booking with Bella who managed the admin side. They went beyond what I asked for in the job and didn’t charge me extra :) good experience!
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K K profile picture
K
3 days ago
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I highly recommend All Aces! After a renovation nightmare, I engaged them for silica dust reconciliation, and they were outstanding. Javier and his colleague (I’m so sorry that I’ve forgotten your name!!!) provided exceptional 5-star customer service. Javier’s communication throughout the clean was thorough and excellent, and they were incredibly efficient, leaving the space completely spotless. On top of their professionalism, they were just genuinely nice people. The great experience started right from the beginning—the man who initially quoted the job and Isabella in the office were both fantastic to deal with. Overall, a wonderful, professional company.
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Mary Kourelis profile picture
Mary
7 days ago
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Hard working and polite technicians - arrived on time - nothing was too hard - treated yellow mould in the cellar/workshop - removed rubbish and took it away - not a trace of mess left behind. Great telephone interactions with Bella. Wonderful customer service all round. I would highly recommend AllAces to others in need of their services. Thanks - Mary - Templestowe
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Ned Talay profile picture
Ned
10 days ago
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This is the second time I have used AllAces for the company I work for and both times they have been excellent in their work. As a facilities manager I deal with a lot of contractors on a day-to-day basis. I often find communication is weak point for most contracted work, however, this is not the case with AllAces. From the get-go I had consistent and clear updates from admin through to the technicians. The standard of work the technician produced when rectifying an emergency mould clean at my company was incredible. The positive attitude of all employees was like none-other and the admin team, specifically Louie, was overly accommodating. I will not hesitate to use or recommend this company the employees. Thank you AllAces.
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monique czajkowski profile picture
Monique
11 days ago
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Professional, quick and effective. Spectacular job. Highly recommend 👌
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Nirosha Paramanathan profile picture
Nirosha
11 days ago
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All Aces were incredibly helpful and professional from start to finish. Jasmine was wonderful throughout in engaging with me to plan the restoration job. Stefano and his team Gael, Ethan and Robertino were fantastic on the day. Very grateful for what we achieved. Thank you.
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Carol Maslen profile picture
Carol
12 days ago
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A good service for carpet cleaning, Offers professional service.
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Belal Khalifa profile picture
Belal
13 days ago
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Amazing company, their employees are great to deal with and they do their job efficiently and professionally.
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Aleksandra Morawska profile picture
Aleksandra
14 days ago
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Absolutely excellent experience with AllAces. What really stands out is the professionalism of the team, their attention to detail, and how genuinely committed they are to delivering a high standard of service. Communication is clear and efficient, everyone is friendly and approachable, and you can tell they truly care about doing things properly rather than simply getting the job done. A very well-run company with great people behind it. Highly recommend
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Jane Laver profile picture
Jane
17 days ago
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Incredibly expedient, compassionate and thorough. The gentlemen who attended the job were incredibly friendly and professional. And also the most reasonable quote.
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Helen Lester profile picture
Helen
18 days ago
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Excellent professional service from AllAces in Melbourne in cleaning my car’s interior of mould spores. They took my health concerns seriously and did a fabulous job. I felt confident that they knew exactly what they were doing and I was grateful that they went the extra mile to ensure that I had peace of mind. I would recommend them wholeheartedly.
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Allan Giddy profile picture
Allan
24 days ago
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Very patient management as we worked through a tough time. Great young team when we finally had the go ahead to start remediation. Highly recommended!
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Virginia Moylan profile picture
Virginia
25 days ago
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ACvplmMXmPWSemoYijDKTrLtTLUMk5oJpgZUcPGuJxh Ydq6LNz IajF720x2R 2v0 PY qA2RfVpEoMBN1MbkT2PWp 204KGN5AKaWlt0xtqWo5MqcKeg1yEBdEYKiAU2Krx34kMxamOYA0oGmx=k no
+3
AllAces Cleaners arrived at the time previously arranged All works done very well
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Crystle Bamberry profile picture
Crystle
25 days ago
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Really happy with the job done! Had my couch and rug cleaned and both came up great.
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Amanda profile picture
Amanda
26 days ago
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Julian did a wonderful job removing the mould in one of our bedroom & also the ceiling in our sunroom. He was knowledgeable, listened to our concerns & the job wasn’t treated like a rush job, he was very thorough. I can’t recommend him highly enough. Many thanks Julian
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Jess Fleming profile picture
Jess
35 days ago
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Louie & his team did a wonderful job!
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Certified & Accredited Professionals

With over 35 years of experience and 65,000 satisfied customers, our team provides professional, discreet restoration for residential, commercial, and industrial properties. Led by an IICRC-certified Trauma & Crime Scene Technician and working to the ANSI/IICRC S540 standard, our expert trauma cleaners are dedicated to restoring safety and dignity to your environment through comprehensive, medical-grade sanitisation.

  • Professional Remediation: We specialise in sensitive trauma cleaning to ensure that all affected areas are thoroughly decontaminated to the highest industry standards.

  • Specialised Care: Our team is highly trained to handle the complexities of a trauma scene cleaning, managing biohazards with clinical precision and total discretion.

  • Certified Safety: By going beyond surface-level work, we certify your environment’s safety, providing peace of mind so you can focus on moving forward with confidence.

AllAces specialist cleaning technicians, an IICRC Certified Firm

Trauma Cleaning FAQs

Our team are just a phone call away if we haven’t answered all your questions here.

Trauma cleaning is the removal of blood, bodily fluids and other potentially infectious material after an accident, injury, death or other distressing event. We clean, disinfect and deodorise until the area is safe and hygienic again.

Blood and bodily fluids can carry bloodborne pathogens such as hepatitis B, hepatitis C and HIV. Our technicians have the PPE, disinfectants and training to remove them safely, and contaminated material is disposed of as clinical waste under environmental rules. We also know this is often the worst week of someone’s life, so we work quietly and with care.

An assessment first, then safe biohazard removal, deep cleaning, disinfection, odour control and restoration of the affected area. Our certified technicians follow strict safety protocols the whole way through.

We’d strongly advise against it. Without the right protective equipment you risk exposure to infectious material, and household cleaning tends to miss what’s soaked into carpet, underlay and grout. It’s also a lot to ask of anyone emotionally.

It depends on the size of the area and how much contamination there is. Most jobs are done within a few hours. Bigger or more complex scenes take longer.

Often, yes. Home, landlord and business policies may cover it, depending on the policy and what happened. Check with your insurer, and we can work with them directly.

Yes. Call 1800 00 1010 any time. If police or the coroner are involved, we start as soon as they release the scene.