Trauma Cleaning Services
We provide specialised trauma cleaning services, led by an IICRC-certified Trauma & Crime Scene Technician, to restore safety, sanitation, and dignity to affected spaces. We offer discreet, compassionate support, available 24/7.
Speak to our Restoration Specialist.
Call 1800 00 10 10 now.35+ Years of Experience
65,000+ Jobs Completed
10+ Industry Accreditations
4.9/5 Google Reviews

Compassionate Support for Sensitive Situations
We know that needing trauma cleaning services is often the result of an incredibly difficult time. Please know that you are not alone; our role is to take care of the heavy lifting so you can focus on yourself and your family.
How we can help you right now:
We are here to help. Reach out to AllAces for professional support whenever you are ready.
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Why Our Support Makes a Difference
Certified Expertise
Led by an IICRC-certified Trauma & Crime Scene Technician, we work to ANSI/IICRC S540 to ensure the site is restored safely.
Unwavering Discretion
We use unmarked vehicles and operate with a quiet, respectful approach to maintain your privacy.
Rapid 24/7 Response
Our teams in Melbourne, Brisbane, and Sydney are ready to assist you any time of day or night.
Trusted by Insurers
Insurers trust our expertise, which helps streamline the claims process and ensures a smoother restoration experience for you.
4 Steps in the Trauma Cleaning Process
Initial Assessment and Planning
The team begins by carefully assessing the affected area to understand the extent and nature of contamination and develop a tailored, safe plan.
Protective Preparation
Technicians wear full PPE to maintain the highest level of safety when managing hazardous materials.
Biohazard Removal and Decontamination
Specialised tools and disinfectants are used to safely remove all biohazards, followed by thorough decontamination to eliminate pathogens and reduce health risks.
Restoration and Finalisation
After sanitisation, the space is restored to a safe, habitable condition, with respectful handling of belongings and discreet disposal of hazardous waste.
Sensitive Property Restoration: Frankston Case Study
The Problem
In Frankston, VIC, a family faced an overwhelming property situation following a sudden passing. The home required urgent attention to address sanitation concerns and the accumulation of items, leaving the family in a difficult position during an already trying time.
The Solution
Our specialists, Gerardo and Diego, provided a discreet, no-fee inspection and a compassionate remediation plan. They systematically removed all unwanted items, extracted affected flooring, and performed a deep, medical-grade sanitisation of all surfaces with total discretion.
The Outcome
The property was successfully restored to a safe, neutral state. By managing the entire process, Gerardo and Diego removed the burden from the family, allowing them to focus on what matters most while ensuring the home was handled with dignity.
Not sure what to do next? Talk to an expert about biohazard remediation.
📞 1800 00 10 10Hear from Our Satisfied Customers
Posted on Google![]()
Danielle0 days agoTrustindex verifies that the original source of the review is Google.
I got my campervan back from a mechanic who ended up returning it with a rat infestation. After having to get an exterminator, the team at All Aces were SO quick to fit me in for a thorough biohazard/forensic decontamination & clean, I got my van back completely spotless from the horrendous condition it was returned in - not only did they fit me in ASAP but their invoice ended up so much more affordable than previous quotes I was getting for a couple weeks wait! Cannot thank them enough, Bella was so lovely and incredibly helpful as well as the rest of the team! A++++ from mePosted on Google![]()
Lauren0 days agoTrustindex verifies that the original source of the review is Google.
Diego and Alberto were so thorough and good! Helped clean this olden apartment to look brand new in certain areas! Couldn’t be happierPosted on Google![]()
Kathie0 days agoTrustindex verifies that the original source of the review is Google.
Fantastic service from AllAces from start to finish. The team was professional, thorough and a pleasure to deal with. They did an excellent job and I was very happy with the service. Highly recommend!Posted on Google![]()
Kate3 days agoTrustindex verifies that the original source of the review is Google.
The guys did a fantastic job. They were professional, friendly and well dressed. They got into every nook and cranny of the rooms and removed all the mold and dust. Even showed us some before and after photos. I would highly recommend themPosted on Google![]()
Youlin3 days agoTrustindex verifies that the original source of the review is Google.
Diego and Munro were polite, quick and efficient. Easy to get a booking with Bella who managed the admin side. They went beyond what I asked for in the job and didn’t charge me extra :) good experience!Posted on Google![]()
K3 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend All Aces! After a renovation nightmare, I engaged them for silica dust reconciliation, and they were outstanding. Javier and his colleague (I’m so sorry that I’ve forgotten your name!!!) provided exceptional 5-star customer service. Javier’s communication throughout the clean was thorough and excellent, and they were incredibly efficient, leaving the space completely spotless. On top of their professionalism, they were just genuinely nice people. The great experience started right from the beginning—the man who initially quoted the job and Isabella in the office were both fantastic to deal with. Overall, a wonderful, professional company.Posted on Google![]()
Mary7 days agoTrustindex verifies that the original source of the review is Google.
Hard working and polite technicians - arrived on time - nothing was too hard - treated yellow mould in the cellar/workshop - removed rubbish and took it away - not a trace of mess left behind. Great telephone interactions with Bella. Wonderful customer service all round. I would highly recommend AllAces to others in need of their services. Thanks - Mary - TemplestowePosted on Google![]()
Ned10 days agoTrustindex verifies that the original source of the review is Google.
This is the second time I have used AllAces for the company I work for and both times they have been excellent in their work. As a facilities manager I deal with a lot of contractors on a day-to-day basis. I often find communication is weak point for most contracted work, however, this is not the case with AllAces. From the get-go I had consistent and clear updates from admin through to the technicians. The standard of work the technician produced when rectifying an emergency mould clean at my company was incredible. The positive attitude of all employees was like none-other and the admin team, specifically Louie, was overly accommodating. I will not hesitate to use or recommend this company the employees. Thank you AllAces.Posted on Google![]()
Monique11 days agoTrustindex verifies that the original source of the review is Google.
Professional, quick and effective. Spectacular job. Highly recommend 👌Posted on Google![]()
Nirosha11 days agoTrustindex verifies that the original source of the review is Google.
All Aces were incredibly helpful and professional from start to finish. Jasmine was wonderful throughout in engaging with me to plan the restoration job. Stefano and his team Gael, Ethan and Robertino were fantastic on the day. Very grateful for what we achieved. Thank you.Posted on Google![]()
Carol12 days agoTrustindex verifies that the original source of the review is Google.
A good service for carpet cleaning, Offers professional service.Posted on Google![]()
Belal13 days agoTrustindex verifies that the original source of the review is Google.
Amazing company, their employees are great to deal with and they do their job efficiently and professionally.Posted on Google![]()
Aleksandra14 days agoTrustindex verifies that the original source of the review is Google.
Absolutely excellent experience with AllAces. What really stands out is the professionalism of the team, their attention to detail, and how genuinely committed they are to delivering a high standard of service. Communication is clear and efficient, everyone is friendly and approachable, and you can tell they truly care about doing things properly rather than simply getting the job done. A very well-run company with great people behind it. Highly recommendPosted on Google![]()
Jane17 days agoTrustindex verifies that the original source of the review is Google.
Incredibly expedient, compassionate and thorough. The gentlemen who attended the job were incredibly friendly and professional. And also the most reasonable quote.Posted on Google![]()
Helen18 days agoTrustindex verifies that the original source of the review is Google.
Excellent professional service from AllAces in Melbourne in cleaning my car’s interior of mould spores. They took my health concerns seriously and did a fabulous job. I felt confident that they knew exactly what they were doing and I was grateful that they went the extra mile to ensure that I had peace of mind. I would recommend them wholeheartedly.Posted on Google![]()
Allan24 days agoTrustindex verifies that the original source of the review is Google.
Very patient management as we worked through a tough time. Great young team when we finally had the go ahead to start remediation. Highly recommended!Posted on Google![]()
Virginia25 days agoTrustindex verifies that the original source of the review is Google.
AllAces Cleaners arrived at the time previously arranged All works done very well+3Posted on Google![]()
Crystle25 days agoTrustindex verifies that the original source of the review is Google.
Really happy with the job done! Had my couch and rug cleaned and both came up great.Posted on Google![]()
Amanda26 days agoTrustindex verifies that the original source of the review is Google.
Julian did a wonderful job removing the mould in one of our bedroom & also the ceiling in our sunroom. He was knowledgeable, listened to our concerns & the job wasn’t treated like a rush job, he was very thorough. I can’t recommend him highly enough. Many thanks JulianPosted on Google![]()
Jess35 days agoTrustindex verifies that the original source of the review is Google.
Louie & his team did a wonderful job!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Certified & Accredited Professionals
With over 35 years of experience and 65,000 satisfied customers, our team provides professional, discreet restoration for residential, commercial, and industrial properties. Led by an IICRC-certified Trauma & Crime Scene Technician and working to the ANSI/IICRC S540 standard, our expert trauma cleaners are dedicated to restoring safety and dignity to your environment through comprehensive, medical-grade sanitisation.
Professional Remediation: We specialise in sensitive trauma cleaning to ensure that all affected areas are thoroughly decontaminated to the highest industry standards.
Specialised Care: Our team is highly trained to handle the complexities of a trauma scene cleaning, managing biohazards with clinical precision and total discretion.
Certified Safety: By going beyond surface-level work, we certify your environment’s safety, providing peace of mind so you can focus on moving forward with confidence.

Trauma Cleaning FAQs
Our team are just a phone call away if we haven’t answered all your questions here.
Trauma cleaning is the removal of blood, bodily fluids and other potentially infectious material after an accident, injury, death or other distressing event. We clean, disinfect and deodorise until the area is safe and hygienic again.
Blood and bodily fluids can carry bloodborne pathogens such as hepatitis B, hepatitis C and HIV. Our technicians have the PPE, disinfectants and training to remove them safely, and contaminated material is disposed of as clinical waste under environmental rules. We also know this is often the worst week of someone’s life, so we work quietly and with care.
An assessment first, then safe biohazard removal, deep cleaning, disinfection, odour control and restoration of the affected area. Our certified technicians follow strict safety protocols the whole way through.
We’d strongly advise against it. Without the right protective equipment you risk exposure to infectious material, and household cleaning tends to miss what’s soaked into carpet, underlay and grout. It’s also a lot to ask of anyone emotionally.
It depends on the size of the area and how much contamination there is. Most jobs are done within a few hours. Bigger or more complex scenes take longer.
Often, yes. Home, landlord and business policies may cover it, depending on the policy and what happened. Check with your insurer, and we can work with them directly.
Yes. Call 1800 00 1010 any time. If police or the coroner are involved, we start as soon as they release the scene.
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