Fire and Smoke Damage Restoration and Cleaning
Professional fire, soot, and smoke restoration across Victoria, New South Wales, Queensland, and Tasmania.
Fire damage can extend well beyond the area where flames were present. Smoke residue, soot and persistent odours can affect walls, ceilings, contents and adjoining rooms, even where there is little visible damage.
AllAces Cleaning & Restoration provides specialist fire damage restoration to help homes and businesses recover after a fire. Our experienced, IICRC-certified technicians assess the affected areas, determine the appropriate cleaning and remediation methods, and work towards restoring the property wherever possible.
With 35+ years of experience and 24/7 emergency availability, we help you understand what needs to happen next.
Available 24/7 for urgent enquiries. Work can commence once the property is confirmed safe to enter.
35+ Years of Experience
65,000+ Jobs Completed
10+ Industry Accreditations
4.9/5 Google Reviews
The Damage May Be More Extensive Than It Looks
Fire Damage Doesn’t End When the Flames Are Out
Once a fire is extinguished, the clean-up can be more complicated than it first appears. Soot can settle across multiple rooms, smoke residue can cling to surfaces and contents, and odours can remain long after visible damage has been cleaned.
Water used to extinguish the fire can also affect building materials and create additional restoration requirements. Without the right assessment and cleaning methods, soot may spread, surfaces may be damaged by unsuitable cleaning, and smoke odours may persist.
AllAces assesses the affected areas and identifies the appropriate approach to fire damage cleaning, smoke remediation and recovery. Whether the damage is confined to one room or extends throughout a building, the aim is to address the contamination properly and help you make informed decisions about the next steps.
Our Fire and Smoke Restoration Services
Fire Damage Cleaning and Restoration
Fire can leave behind burnt materials, surface contamination and damage that affects the usability of a property. We assess the affected areas and undertake appropriate cleaning and remediation of recoverable surfaces, helping prepare the property for subsequent repairs where required.
Discuss fire damage cleaning→
Soot Damage Restoration
Soot can coat walls, ceilings, fixtures and contents, including areas away from the original fire. Our technicians select suitable methods for the affected surfaces and materials to remove soot and residue while reducing the risk of further damage from inappropriate cleaning.
Discuss soot damage restoration→
Smoke Damage Cleaning and Remediation
Smoke can travel through adjoining rooms and leave residue on surfaces, furnishings, and other materials. We assess the extent of contamination and carry out targeted smoke damage cleaning to address affected areas beyond the immediate fire site.
Discuss smoke damage cleaning→
Smoke Odour Removal
Lingering smoke smells can remain even after visible soot has been removed. We assess the likely sources of the odour and the materials affected before selecting appropriate treatment methods. Outcomes depend on the severity of the damage and how deeply smoke has penetrated.
Discuss smoke odour removal→
Contents Cleaning and Recovery
Furniture, personal belongings, equipment and other contents may be affected by smoke and soot even when they have not been burnt. Where included in the agreed scope, we assess suitable items for cleaning and recovery, helping identify what may be salvageable and what may require disposal.
Discuss content cleaning and recovery→
Fire Remediation and Restoration Assessment
For more complex damage, we assess the affected areas, identify restoration priorities and establish the work required. Where appropriate, this can include arranging relevant testing, documenting findings, and coordinating restoration activities with other parties involved in the recovery.
Why Choose AllAces for Fire Damage Restoration?
Experienced Specialists for Complex Fire Damage. Choosing the right restoration company matters. Fire damage can affect more than the surfaces you can see, and the wrong cleaning approach may make some damage harder to resolve.
35+ Years of Industry Experience
We bring decades of experience in specialist cleaning, decontamination and property restoration.
IICRC-Certified Technicians
Our IICRC-trained technicians apply recognised restoration practices and select methods suited to the damage and affected materials.
24/7 Emergency Availability
Fire damage does not always happen during business hours. Our team is available around the clock for urgent enquiries and restoration assistance.
A Thorough, Property-Focused Approach
We assess the extent of the damage and tailor the work to the property, affected materials and restoration requirements.
Testing When Required
Where the project calls for it, we can arrange appropriate testing to help assess contamination or verify relevant remediation outcomes. The type of testing depends on the circumstances and agreed scope.
Residential, Commercial and Industrial Capability
From affected homes to complex commercial and institutional sites, we work across different property types and restoration requirements.
Our Fire Restoration Process
01
Assess the Damage
We establish the extent of the fire, smoke and soot damage, identify affected areas and determine what can potentially be cleaned or restored.
02
Plan the Restoration
We identify priorities, suitable cleaning methods and any additional requirements, such as contents handling, specialist testing or coordination with other contractors.
03
Clean and Remediate
Our technicians carry out the agreed fire damage cleaning, soot removal, smoke remediation and odour treatment according to the property’s needs.
04
Review the Result
We review the completed work against the agreed scope and arrange any specified testing or further actions where required. Building repairs and reconstruction may need to be completed by other trades.
The scope, sequence, and timeframe will vary according to the severity of the fire, the extent of contamination, and any safety or access restrictions.
Fire Damage Restoration for Different Properties
Restoration for Homes, Businesses and Complex Sites. AllAces provides fire damage restoration for a range of residential and commercial environments across VIC, NSW and QLD.
Homes and Residential Properties:
Commercial Premises:
Industrial and Warehouse Facilities:
Government and Institutional Facilities
Multi-Tenancy Buildings:
Aged Care & Healthcare Facilities:
What Should You Do After a Fire?
If your property has experienced a fire, take these steps before arranging clean-up.
01
Prioritise Safety:
Follow emergency services’ instructions and do not re-enter until authorised. Fire-damaged buildings may have structural, electrical, or air-quality hazards.
02
Contact Your Insurer:
Notify your insurance provider and ask about its preferred restoration process, approval requirements and documentation.
03
Avoid Disturbing Soot and Residue:
Do not dry-brush, vacuum with unsuitable equipment or use household cleaning products on affected surfaces. These actions can spread contamination or damage materials.
04
Speak With a Restoration Specialist:
AllAces can discuss the damage, explain the likely next steps and determine whether an assessment is appropriate.
Need advice after a fire?
Early professional advice can help prevent avoidable damage and establish a clear recovery plan. Contact AllAces to discuss your fire damage and determine the most appropriate next steps for restoration.
The AllAces Difference, According to Our Customers
Award-Winning Fire Damage Restoration
RIA Australasia Commercial Restoration Project of the Year – 2026
AllAces has been recognised for excellence in complex fire and smoke damage restoration, winning the RIA Commercial Restoration Project of the Year for a multi-tenancy fire remediation and business recovery project in Erina, NSW.
Our award-winning expertise reflects the technical skill, specialist remediation and restoration-led approach we bring to complex fire damage projects.
Project of the Year: Fire Damage Restoration Gallery
Fire Damage Restoration Service Areas
Fire Damage Restoration Across VIC, NSW, QLD and Tasmania. AllAces provides specialist fire damage restoration and smoke remediation across Victoria, New South Wales, Queensland and Tasmania, servicing metropolitan and regional locations within our operating areas.
New South Wales (NSW)
Queensland (QLD)
Victoria (VIC)
Tasmania (TAS)
Fire and Smoke Damage Restoration FAQs
Our team are just a phone call away if we haven’t answered all your questions here.
Fire damage restoration involves assessing and addressing the effects of fire, smoke, and soot on a property and its contents. Depending on the damage, the work may include soot removal, surface cleaning, smoke remediation, odour treatment, contents recovery and preparation for subsequent repairs.
The outcome depends on the type of surface, the amount of contamination and how deeply soot or smoke residue has penetrated. Many affected surfaces can be cleaned, but severely burnt or permanently damaged materials may need repair or replacement. AllAces assesses the affected areas before recommending an appropriate approach.
Effective smoke damage restoration involves identifying and addressing the affected surfaces and materials, rather than simply masking the smell. Depending on the source and severity, treatment may involve specialist cleaning and appropriate odour-remediation methods. Results depend on the conditions and materials involved.
Some belongings can be cleaned and restored, depending on their material, condition, and exposure to heat, smoke, and soot. An assessment helps determine which items may be recoverable and which may require disposal or replacement.
Testing may be appropriate for certain projects, depending on the suspected contaminants, the property and the required outcome. AllAces can discuss relevant testing requirements and arrange appropriate testing where needed. The type of testing and whether it is included in the restoration scope should be confirmed during the assessment.
The timeframe depends on the size of the affected area, the severity of the damage, the materials involved and whether additional testing, contents recovery or building repairs are required. Smaller cleaning projects may be completed more quickly than extensive fire remediation. AllAces can provide a clearer indication once the scope has been assessed.
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Fire Damage Restoration for Commercial vs. Residential Properties
