Smell and Odour Removal Services

As an IICRC Certified Firm, AllAces delivers specialised environmental odour removal services, deploying technicians to dismantle smoke, biological, chemical, and mould-driven compounds.

We return residential, commercial, and automotive environments to a completely hygienic state, 24/7. Call 1800 00 10 10 today.

35+ Years of Experience

65,000+ Jobs Completed

10+ Industry Accreditations

4.9/5 Google Reviews

Deep Seated Pet Urine Requiring Odour Removal

Specialised Odour Removal for Every Challenge

Household sprays only hide smells for a few hours. To truly clear the air, you need to remove the source of the odour at a molecular level. Whether you are dealing with a property in Sydney, a home in Brisbane, or an office in Melbourne, our team clears the air by neutralising the hidden compounds that cause persistent, unhealthy smells in the following scenarios:

  • Fire and Smoke Damage: We use professional thermal fogging to reach deep into wall cavities and structural framing, neutralising the trapped tar and ash that standard cleaners cannot touch.

  • Mould and Musty Air: We don’t just wipe away surface growth; we eradicate the spores and airborne particles responsible for that damp, unhealthy smell that lingers in your home.

  • Pet Urine and Bio-Contaminants: Our deep-cleaning process breaks down the crystallised salts left behind by pet accidents. This invisible residue is the actual cause of the recurring, stubborn smell.

  • Biohazard and Trauma Remediation: We provide a discreet, professional, and compassionate deep-clean that meets the highest safety standards, ensuring your property is returned to a safe, comfortable, and fresh condition.

Who Needs Professional Odour Removal?

Residential Homes

From pet urine and smoke to dampness, we restore the air quality and comfort of your family home in Brisbane, Sydney, and Melbourne.

Commercial Offices

Maintain a productive, professional environment by eliminating persistent odours that can deter clients and affect staff well-being.

Real Estate Agents

We help you prepare properties for sale or lease, ensuring a fresh, clean environment to attract buyers and secure higher valuations.

Property Managers

Rapidly resolve odour issues between tenancies in your rental portfolio to keep properties market-ready and maintain tenant satisfaction.

Retail & Hospitality

Protect your brand reputation by providing a clean, inviting experience for your customers, free from hidden or lingering smells.

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Our Proven 4-Step Odour Removal Process

Source Detection & Environmental Assessment

Effective odour remediation relies on precise identification. We utilise specialised moisture meters, air quality testing equipment, and restoration-grade diagnostics to pinpoint the exact origin of the smell whether it stems from hidden mould, chemical off-gassing, or deep-seated biological matter.

Process step 1

Contaminant Removal & Deep Surface Cleaning

We don’t just cover up odours; we remove the source. By physically extracting contamination from sub-surfaces and structural materials, we ensure the issue is gone for good. You get more than a quick clean; you get a scientifically sound, permanent solution.

Process step 2

Advanced Odour Neutralisation Treatment

We replace stubborn, lingering odours with genuine freshness. By deploying professional-grade hydroxyl generators, HEPA air scrubbers, and precision fogging, we don’t mask smells with heavy perfumes; we permanently dismantle them, leaving your property feeling truly clean and naturally breathable.

Process step 3

Final Verification & Indoor Air Quality Restoration

Before handing back the keys, we conduct a comprehensive environmental evaluation as part of our professional odour removal process. This final quality check ensures the indoor air quality is perfectly balanced, safe, and ready for immediate, comfortable re-occupancy.

Process step 4

Dealing with persistent odours? Don't let them compromise your property. Speak with our certified specialists for an immediate assessment today.

☎ 1800 00 10 10

Odour Removal Before and After

Severe smoke and nicotine staining on a ceiling before professional odour removal by AllAces. Cleaned ceiling after professional odour removal and smoke stain remediation by AllAces.
Before professional odour removal: A dimly lit indoor room featuring stained, discoloured beige walls with prominent dark spots and a nearby doorway. highlights the results after a comprehensive cleanup and odour removal process. The interior walls and ceiling are now a bright, clean white, completely stripped of the heavy discolouration and dark residue seen previously.

Case Study 1: Smoke & Nicotine Remediation | Before: Ceiling with obvious discolouration and a heavy yellow glaze from years of indoor tobacco smoke. After: A visibly improved ceiling with smoke particles permanently neutralised, completing a thorough house odour removal project.

Case Study 2: Wall Stain & Contaminant Treatment | Before: Interior wall with obvious staining and deep organic contaminants, causing a pervasive, distressed environment. After: Stubborn stains cleared to reveal a brighter, more vibrant room, delivering a permanent home odour removal solution for a completely refreshed space.

Verified Feedback from Our Clients

These testimonials reflect our dedication to excellence, highlighting our trusted expertise in professional odour removal and the premium experiences we consistently deliver.   

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Simon Prasad profile picture
Simon
6 days ago
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Julian & Clement did a great job! Much appreciated. Thanks!
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Vythilingam Shivalingam profile picture
Vythilingam
9 days ago
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Wesley from AllAces attended my home for the purposes of removing mold on the ceilings. His standard of work was exceptional with strict attention to detail. He also took the time to clearly explain the remediation steps. In addition he cheerfully helped me replace all the furniture after the process. I have no hesitation in recommending AllAces for any cleaning and remedial work
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Tracy Fulwood profile picture
Tracy
14 days ago
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Great customer service. We were very impressed with the prompt attention to our job, from quote through to the completion of the work. As an extra shout out, Louie went above and beyond and offered for us to take over the scaffolding hire which saved us over a thousand dollars with the builder. Thank you!
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Ken Wilson profile picture
Ken
16 days ago
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Your team arrived on time, were very professional and managed the whole process exactly as quoted and as agreed at the time. They were clean, timely and knew exactly what they were to do. Very Happy with the results. Cheers
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Craig newton profile picture
Craig
17 days ago
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Very prompt response. Easy, non-judgemental inspection and were then able to fit in with calendar requirements.
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Danielle Nicole profile picture
Danielle
24 days ago
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I got my campervan back from a mechanic who ended up returning it with a rat infestation. After having to get an exterminator, the team at All Aces were SO quick to fit me in for a thorough biohazard/forensic decontamination & clean, I got my van back completely spotless from the horrendous condition it was returned in - not only did they fit me in ASAP but their invoice ended up so much more affordable than previous quotes I was getting for a couple weeks wait! Cannot thank them enough, Bella was so lovely and incredibly helpful as well as the rest of the team! A++++ from me
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Lauren Marbani profile picture
Lauren
24 days ago
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Diego and Alberto were so thorough and good! Helped clean this olden apartment to look brand new in certain areas! Couldn’t be happier
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Kathie Hone profile picture
Kathie
24 days ago
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Fantastic service from AllAces from start to finish. The team was professional, thorough and a pleasure to deal with. They did an excellent job and I was very happy with the service. Highly recommend!
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Kate Jewell profile picture
Kate
27 days ago
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The guys did a fantastic job. They were professional, friendly and well dressed. They got into every nook and cranny of the rooms and removed all the mold and dust. Even showed us some before and after photos. I would highly recommend them
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Youlin Koh profile picture
Youlin
27 days ago
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Diego and Munro were polite, quick and efficient. Easy to get a booking with Bella who managed the admin side. They went beyond what I asked for in the job and didn’t charge me extra :) good experience!
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K K profile picture
K
27 days ago
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I highly recommend All Aces! After a renovation nightmare, I engaged them for silica dust reconciliation, and they were outstanding. Javier and his colleague (I’m so sorry that I’ve forgotten your name!!!) provided exceptional 5-star customer service. Javier’s communication throughout the clean was thorough and excellent, and they were incredibly efficient, leaving the space completely spotless. On top of their professionalism, they were just genuinely nice people. The great experience started right from the beginning—the man who initially quoted the job and Isabella in the office were both fantastic to deal with. Overall, a wonderful, professional company.
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Mary Kourelis profile picture
Mary
31 days ago
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Hard working and polite technicians - arrived on time - nothing was too hard - treated yellow mould in the cellar/workshop - removed rubbish and took it away - not a trace of mess left behind. Great telephone interactions with Bella. Wonderful customer service all round. I would highly recommend AllAces to others in need of their services. Thanks - Mary - Templestowe
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Ned Talay profile picture
Ned
34 days ago
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This is the second time I have used AllAces for the company I work for and both times they have been excellent in their work. As a facilities manager I deal with a lot of contractors on a day-to-day basis. I often find communication is weak point for most contracted work, however, this is not the case with AllAces. From the get-go I had consistent and clear updates from admin through to the technicians. The standard of work the technician produced when rectifying an emergency mould clean at my company was incredible. The positive attitude of all employees was like none-other and the admin team, specifically Louie, was overly accommodating. I will not hesitate to use or recommend this company the employees. Thank you AllAces.
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monique czajkowski profile picture
Monique
35 days ago
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Professional, quick and effective. Spectacular job. Highly recommend 👌
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Nirosha Paramanathan profile picture
Nirosha
35 days ago
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All Aces were incredibly helpful and professional from start to finish. Jasmine was wonderful throughout in engaging with me to plan the restoration job. Stefano and his team Gael, Ethan and Robertino were fantastic on the day. Very grateful for what we achieved. Thank you.
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Carol Maslen profile picture
Carol
36 days ago
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A good service for carpet cleaning, Offers professional service.
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Belal Khalifa profile picture
Belal
37 days ago
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Amazing company, their employees are great to deal with and they do their job efficiently and professionally.
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Aleksandra Morawska profile picture
Aleksandra
38 days ago
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Absolutely excellent experience with AllAces. What really stands out is the professionalism of the team, their attention to detail, and how genuinely committed they are to delivering a high standard of service. Communication is clear and efficient, everyone is friendly and approachable, and you can tell they truly care about doing things properly rather than simply getting the job done. A very well-run company with great people behind it. Highly recommend
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Jane Laver profile picture
Jane
41 days ago
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Incredibly expedient, compassionate and thorough. The gentlemen who attended the job were incredibly friendly and professional. And also the most reasonable quote.
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Helen Lester profile picture
Helen
42 days ago
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Excellent professional service from AllAces in Melbourne in cleaning my car’s interior of mould spores. They took my health concerns seriously and did a fabulous job. I felt confident that they knew exactly what they were doing and I was grateful that they went the extra mile to ensure that I had peace of mind. I would recommend them wholeheartedly.
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Certified & Accredited Experts

When dealing with complex environmental contaminants, professional credentials are the only guarantee of a safe and permanent result. AllAces operates at the highest tier of the remediation industry, backing our professional odour removal with rigorous, globally recognised certifications and stringent safety protocols. We don’t just clear the air; we protect your structural assets and ensure absolute regulatory compliance across every project we undertake.

  • IICRC Certified Firm True odour removal services requires chemical and material science expertise, not everyday cleaning tools. Operating under strict global restoration standards, our technicians treat sensitive building materials and internal spaces without risking secondary structural damage.
  • Restoration Industry Association (RIA) Alignment Our methodology evolves alongside the latest breakthroughs in environmental science. AllAces strictly follows RIA best practices, ensuring your property is treated with evidence-based, safe, and legally compliant techniques.
  • Comprehensive Corporate & Residential Accreditation Our rigorous safety management systems and extensive insurance cover allow us to work seamlessly across sensitive environments, including residential estates, high-density strata complexes, healthcare facilities, and government infrastructure.
AllAces specialist cleaning technicians, an IICRC Certified Firm

Odour Removal FAQs

Our team are just a phone call away if we haven’t answered all your questions here.

Yes. Provided the physical source of the contamination is completely identified and treated. True professional odour removal targets and breaks down the deep-seated particles responsible for the scent, delivering long-term structural restoration rather than short-term concealment.

Our technical infrastructure handles fire and cigarette smoke, heavy nicotine build-up, mould mustiness, pet urine, sewage overflows, biological decomposition, and industrial chemical spills. We deliver complete odour removal services across residential estates, commercial facilities, and automotive interiors.

Pervasive smells migrate deep into porous building substrates, including carpet underlay, wall insulation, structural timber, and HVAC ducting systems. Because standard surface cleaning cannot reach these subsurface layers, the airborne contaminants continue to vent into the property over time until treated at a molecular level.

Yes. AllAces follows strict environmental odour remediation protocols to safely restore compromised indoor spaces. We use non-destructive, scientifically tested methods, ensuring the property is perfectly balanced, hygienic, and entirely safe before your family or staff return.

This depends entirely on the severity of the contamination and the specific equipment required. While some localised neutralisation methods allow you to remain on-site, advanced treatments such as controlled ozone applications require temporary vacancy periods to ensure strict safety compliance.

Yes. Tobacco smoke leaves a stubborn, chemical residue that bonds directly to ceilings, walls, and ventilation systems. Fully resolving this requires methodical structural washing, specialised residue breakdown, and deep thermal fogging to achieve permanent home odour removal.

Yes. We provide complete cabin air remediation for cars, vans, trucks, and corporate fleets. Our technicians offer a comprehensive car odour removal service that deep-cleans upholstery, treats porous roof linings, and runs targeted air-decontamination cycles through the internal HVAC matrix to clear stale air and spills.

Never. Our certified technicians select restoration-specific treatments tailored to the exact fabrics and substrates involved, guaranteeing effective carpet odour removal and surface decontamination without risking secondary damage.

Timeline parameters vary based on the scale of the property and the depth of contaminant penetration. Minor treatments can be successfully resolved within several hours, whereas complex, multi-stage structural remediation projects may span over a few days to guarantee complete atmospheric clearance.

In many cases, yes. When air contamination is the direct result of an insurable event such as a fire, sudden water damage, sewage backup, or accidental bio-contamination, the restoration work may be covered. We recommend reviewing your specific policy conditions or speaking directly with your insurer.

AllAces operates fully equipped regional hubs with rapid deployment teams ready to deliver odour removal services in Brisbane, Sydney, and Melbourne. You can arrange an immediate site assessment or request a detailed commercial quote via our digital booking portal below, or by calling our customer care desk.

Have a different question? Browse all frequently asked questions →

Expert Insights & Restoration Resources

Explore our technical articles and industry guides to learn more about the science of environmental cleaning. From maintenance tips to deep-dives into professional odour removal, our resources are designed to help you maintain a safe, clean, and hygienic indoor environment.