Mould Inspection and Testing Services
Independent sampling and laboratory analysis where you need a defensible result — for a claim, a tenancy dispute, or a health concern.
Water · Fire · Flood · Mould · Sewage
Damage gets more expensive by the hour. Water wicks into wall cavities, soot turns acidic, and mould begins colonising damp material within days. AllAces answers on one number at any hour, tells you what to do before anyone leaves the depot, and puts the cause, the scope and the cost in writing before restoration starts. Where the property is an active emergency, a certified technician is on site within 12 hours.
35+ years • 65,000+ jobs completed • IICRC certified • 24/7, answered straight away • Emergencies on site in 12 hours
Seven services, one certified team, one emergency number. Each links through to the full detail.
Independent sampling and laboratory analysis where you need a defensible result — for a claim, a tenancy dispute, or a health concern.
Storm and flood ingress, including Category 3 water. Contaminated material is removed under controls rather than dried in place.
Structural cleaning after fire, including corrosive residues that keep damaging metal and electronics long after the flames are out.
Burst pipes, roof leaks and appliance failures. Structural drying to IICRC S500, with moisture readings logged until the material is dry — not until it looks dry.
The moisture source found and fixed first, then remediation under containment to IICRC S520. Cleaning mould off a wall without fixing the cause just delays it.
Category 3 water by definition. Handled with full containment, controlled disposal and post-remediation verification before the space is handed back.
Soot is acidic and travels further than the fire did. Removed from surfaces, contents and cavities before it etches and stains permanently.
No surprises
The single biggest reason people delay calling is not knowing what they are agreeing to. Here is the whole sequence, start to finish.
01
One number, answered every hour of every day including public holidays. We triage on the phone and give you make-safe steps you can take immediately – what to switch off, what to move, what not to touch.
02
Cause and true extent are established with instruments, not opinion: moisture meters, thermal imaging, and laboratory sampling where clearance will be required. You are told what was found and what it means.
03
A documented scope of works and a cost, in a format an insurer will accept. Nothing begins until you approve it, and any variation is raised for your decision before it happens – never after.
04
Drying and remediation proceed with readings logged daily. The job closes with completion documentation and, where the standard requires it, an independent clearance result.
Emergencies are on site within 12 hours. Active water ingress, flood or fire damage does not wait for a booking slot. Everything else is scheduled to the service while you are still on the call.
How the work is actually done
Restoration either follows a recognised standard or it follows whoever turned up. These are the standards we work to and how compliance is evidenced.
Water losses are categorised (1, 2 or 3) and classed (1 to 4) under IICRC S500 before a drying plan is written. Mould work follows IICRC S520. The category determines whether material can be dried in place or has to be removed – which is the single decision that most affects the final cost.
Moisture meters, thermal imaging and psychrometric readings (temperature and relative humidity) taken at the same points each day. Drying is complete when readings reach the dry standard for that material, and the log proves when that happened.
Where contamination is present, the work zone is sealed under negative pressure with HEPA filtration so the rest of the building keeps operating and spores or residues are not pushed into unaffected areas.
Where the standard calls for clearance, sampling is sent to an independent NATA-accredited laboratory. The party doing the remediation should not be the only party confirming it worked, and the result is supplied with the completion documentation.
Plain English
These words appear on every restoration report and insurance scope. Knowing what they mean is the difference between approving a scope and guessing at one.
Clean water from a sanitary source – a burst supply line or an overflowing tap. Safe to dry in place if it is dealt with quickly. Left long enough, it degrades to Category 2.
Significantly contaminated – washing machine or dishwasher discharge, toilet overflow containing urine only. Can cause illness on contact or ingestion.
Grossly contaminated – sewage, rising flood water, water carrying pathogens. Porous material that has absorbed it is removed, not dried. This is why a sewage job costs more than a burst-pipe job of the same size.
How much material is wet and how hard it is to dry, not how dirty it is. Class 1 is a small area of low-porosity material; Class 4 is deeply saturated material like hardwood, plaster or concrete needing specialist drying.
A third party who assesses and verifies, separate from the company doing the works. Used where an objective result is needed – health complaints, disputed claims, or clearance on a sensitive site.
Post-remediation sampling that confirms the space meets the target condition before it is handed back. Without it, “finished” is an opinion rather than a measurement.
Immediately. Water migrates into wall cavities and subfloors within hours, and mould can begin establishing on damp material within about 24 to 48 hours. The cost difference between drying a property and rebuilding part of it is usually decided in the first day. Call as soon as you find it – we will give you make-safe steps on the phone before anyone arrives.
The line is answered straight away at any hour, including public holidays. If it is an emergency – active water ingress, flood or fire damage – a technician is on site within 12 hours, ahead of scheduled work. Non-urgent inspections are booked to the service while you are still on the call.
Four stages: make safe and stop the source; assess cause and extent with instruments; remove what cannot be salvaged and dry or remediate what can; then verify and document the result. The middle two stages are where standards matter, because they decide what gets removed and what gets kept.
That depends on the policy and the cause, which is exactly what the assessment establishes. We document cause, extent, scope and completion in the format claims teams need, and deal with the adjuster directly so you are not translating between a restorer and an insurer.
Typically three to five days for a straightforward water loss, longer where saturated hardwood, plaster or concrete is involved. It is governed by readings rather than by the calendar – drying finishes when the material reaches the dry standard, and the daily log shows exactly when that happened.
Usually not. Where containment and negative pressure are needed, the working area is sealed off rather than the whole property, and you are told before work starts which rooms are affected and for how long.
Category 3 is grossly contaminated water – sewage, rising flood water, or water carrying pathogens. Porous material that has absorbed it cannot be safely dried and reused, so it is removed under containment and disposed of. That is why two jobs of identical size can have very different scopes.
Because it is measured, not judged. Moisture and psychrometric readings are taken at the same points daily and compared against the dry standard for that material. Where the standard requires clearance, independent laboratory sampling confirms it – the company doing the work should not be the only one confirming it worked.
Yes. The emergency line runs every hour of every day including public holidays, and attendance is not restricted to business hours. Commercial and institutional work is routinely scheduled after hours so the site keeps operating.
