Who we work for

Cleaning and Restoration for Property and Strata Managers

A managed property is never a single decision. A burst pipe in a unit is an owner’s problem, a committee’s budget line and a tenant’s tenancy all at once, and the manager in the middle needs one report that satisfies everyone. AllAces scopes the work in writing before it starts, reports against that scope as it proceeds, and closes the job with documentation the committee can file. Emergencies are on site within 12 hours; everything else is scheduled while you are on the call.

35+ years  •  65,000+ jobs completed  •  IICRC certified  •  24/7, answered straight away  •  Emergencies on site in 12 hours

Google 4.9
Google star 1Google star 2Google star 3Google star 4Google star 5
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Services for Managed Properties

The services managers call us for most, across strata, community title and privately managed portfolios.

Multi-Zone Lead Dust Removal Service Australia (Sydney, SYD, Brisbane, VIC, Melbourne, QLD)

Lead Dust Removal Services

Common in pre-1970s housing during renovation. Removed under containment with HEPA equipment, then cleared by testing.

A Serious accident in needing of Trauma Cleaning Services by AllAces

Trauma Cleaning Services

Attendance after a death, injury or serious incident. Handled under biohazard controls, discreetly, with waste tracked to licensed disposal.

Before photo of a property affected by squalor prior to cleaning.

Squalor Cleaning Services

Unsanitary properties involving waste, spoilage or infestation, cleaned under biohazard controls with licensed disposal.

Silica Dust Removal

Silica Dust Removal Services

Respirable crystalline silica from cutting, grinding and demolition, removed under engineering controls rather than swept around the site.

Water Damage Restoration

Water Damage Restoration Services

Burst pipes, roof leaks and appliance failures. Structural drying to IICRC S500, with moisture readings logged until the material is dry — not until it looks dry.

Property Ceiling Requiring Mould Removal and Remediation Services Australia

Mould Removal Services

The moisture source found and fixed first, then remediation under containment to IICRC S520. Cleaning mould off a wall without fixing the cause just delays it.

AllAces team clearing a hoarded property in Sydney.

Hoarding Clean Up Services

Worked through with the occupant where possible, to an agreed scope, at a pace that does not make the situation worse.

Upholstery Cleaning Services Australia (NSW, VIC, QLD)

Upholstery Cleaning

Lounges, mattresses and soft furnishings cleaned in place, matched to the fabric code rather than a single method.

No surprises

How It Runs

The same four steps whether it is one property or a portfolio. You know the cost and the scope before anyone starts.

01

Make the call

One number, answered straight away at any hour. We triage on the phone and give you make-safe steps before a technician leaves the depot.

02

On-site assessment

A certified technician establishes cause and true extent with instruments – moisture mapping, thermal imaging or laboratory sampling as the job requires.

03

Written scope and cost

You receive a documented scope of works and a cost. Nothing begins until you approve it, and any variation is raised before it happens.

04

Works, reporting and sign-off

Works proceed with progress reporting suited to whoever approves. Completion documentation closes the job.

Emergencies are on site within 12 hours. Active water ingress does not wait for a booking slot. Everything else is scheduled to the service while you are on the call.

What you get

What a Manager Gets That a Homeowner Does Not

Reporting to the committee

Findings written for the people who approve the spend, not for the occupant of one lot.

Scope before mobilisation

A documented scope and cost you can circulate for approval before anyone attends.

One register across the portfolio

Every property tracked from assessment to completion in one place.

Liability evidence

Dated findings that establish when damage or contamination occurred, which is what settles a bond or an owner dispute.

Tenant coordination

Access arranged with occupants directly so you are not the middle of every phone call.

Insurer liaison

We deal with the adjuster, in the format the claim file needs.

Where we work: Brisbane, Sydney, Melbourne, Ballarat and the Central Coast, with regional callouts from each branch. Whichever branch attends, the standard, the documentation and the emergency commitment are identical – a result from one city means what it means in another.

Straight answers

Frequently Asked Questions

Whoever you nominate. Reporting is addressed to the approving party, and we can copy owners or occupants separately so the manager is not forwarding everything by hand.

Often, yes. Instrument readings, moisture mapping and laboratory results are dated, which is what determines liability between an owner, a tenant and an insurer.

An emergency such as active water ingress is on site within 12 hours, ahead of scheduled work. Non-urgent inspections are scheduled to the service while you are on the call.

Yes. We arrange access with occupants directly once you authorise it, which removes the coordination load from the manager.

Yes. Portfolio screening is scheduled across the sites you nominate and reported back in a single register, so problems are found at changeover rather than at complaint.

Both. Common property works are reported to the committee and lot works to the owner or manager. Where one event affects both, the report separates them so the cost split is clear at the time rather than argued afterwards.

The approved scope is the reference point. Because scope and price are documented and signed off before works begin, and variations are raised in advance, there is a clear record of what was authorised and by whom.

Certified and Trusted Professionals

certifications

Who turns up

The Team Who Will Attend

Not a franchise network and not subcontractors. The technicians who arrive are AllAces employees, IICRC-certified, working out of the branch nearest you.

AllAces Cleaning and Restoration Brisbane and QLD Team

Brisbane and Queensland

Our largest branch, covering the south-east, Toowoomba, and the Sunshine and Gold Coasts.

AllAces Cleaning and Restoration Sydney and NSW Team

Sydney and New South Wales

Residential, strata and commercial work across greater Sydney and northern NSW.

AllAces Cleaning and Restoration VIC Team

Melbourne, Ballarat and Victoria

Metropolitan Melbourne plus the Central Highlands, including our methamphetamine decontamination subject matter expert.

Every technician is directly employed, inducted and certified before working unsupervised. You can meet them on our experts page.

We are here to help

Contact Form

This field is for validation purposes and should be left unchanged.

Talk to the Team

One number reaches the same certified technicians whichever sector you work in. Call 24/7, or request an on-site assessment online.