Biohazard Decontamination Services
Controlled decontamination with containment, licensed waste disposal and documented verification.
Who we work for
Schools, hospitals, defence sites and social housing share a constraint that commercial buildings do not: the occupants usually cannot be moved. Work has to be staged around people, cleared through procurement, and recorded well enough to survive an audit years later. AllAces supplies WHS documentation before mobilisation, works behind containment where occupants remain, and keeps auditable records of every stage. Emergencies are attended within 12 hours.
35+ years • 65,000+ jobs completed • IICRC certified • 24/7, answered straight away • Emergencies on site in 12 hours
Delivered with auditable records, on sites where occupants stay put.
Controlled decontamination with containment, licensed waste disposal and documented verification.
Common in pre-1970s housing during renovation. Removed under containment with HEPA equipment, then cleared by testing.
Decontamination where an objective, documented result is needed — for an insurer, an estate, or a regulator.
Attendance after a death, injury or serious incident. Handled under biohazard controls, discreetly, with waste tracked to licensed disposal.
Unsanitary properties involving waste, spoilage or infestation, cleaned under biohazard controls with licensed disposal.
Cars, fleet and machinery sampled, decontaminated and cleared the same way a building is.
Storm and flood ingress, including Category 3 water. Contaminated material is removed under controls rather than dried in place.
Structural cleaning after fire, including corrosive residues that keep damaging metal and electronics long after the flames are out.
Bulk removal and disposal through licensed channels, with the property left clean rather than just empty.
Burst pipes, roof leaks and appliance failures. Structural drying to IICRC S500, with moisture readings logged until the material is dry — not until it looks dry.
The moisture source found and fixed first, then remediation under containment to IICRC S520. Cleaning mould off a wall without fixing the cause just delays it.
Worked through with the occupant where possible, to an agreed scope, at a pace that does not make the situation worse.
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No surprises
The same four steps whether it is one property or a portfolio. You know the cost and the scope before anyone starts.
01
One number, answered straight away at any hour. We triage on the phone and give you make-safe steps before a technician leaves the depot.
02
A certified technician establishes cause and true extent with instruments – moisture mapping, thermal imaging or laboratory sampling as the job requires.
03
You receive a documented scope of works and a cost. Nothing begins until you approve it, and any variation is raised before it happens.
04
Works proceed with progress reporting suited to whoever approves. Completion documentation closes the job.
Emergencies are on site within 12 hours. Active water ingress does not wait for a booking slot. Everything else is scheduled to the service while you are on the call.
What you get
Every stage documented to survive a review years after the works.
Work zones sealed so classrooms, wards and homes keep operating.
Insurance, WHS and compliance paperwork supplied in the format procurement asks for.
Site requirements met before attendance rather than on the day.
Multi-building works sequenced so disruption stays localised.
Attended ahead of scheduled work.
Where we work: Brisbane, Sydney, Melbourne, Ballarat and the Central Coast, with regional callouts from each branch. Whichever branch attends, the standard, the documentation and the emergency commitment are identical – a result from one city means what it means in another.
Straight answers
Yes. Work zones are sealed under containment so classrooms, wards, offices and homes continue operating while remediation proceeds alongside them.
Yes. Insurance certificates, WHS documentation and safe work method statements are supplied in the format procurement teams request, before mobilisation.
Assessment findings, scope, works completed and any clearance testing are documented per site and retained, so a review years later has the full chain rather than an invoice.
Yes. Multi-site programs are sequenced and reported in one register so disruption stays localised and progress is visible across the whole portfolio.
Emergencies are on site within 12 hours, ahead of scheduled work, with the line answered immediately at any hour including public holidays.
Clearance requirements vary by site and are arranged before attendance rather than on the day. Tell us the requirement when you call and it is confirmed before mobilisation, so access is not refused at the gate.
Yes. Programs are routinely sequenced into term breaks, planned shutdowns and low-occupancy windows, so disruption lands when the building is least used rather than mid-week.
Yes. Screening, remediation and clearance are run across housing portfolios on a schedule, with each property tracked in one register so tenancy turnover and compliance reporting stay aligned.
Who turns up
Not a franchise network and not subcontractors. The technicians who arrive are AllAces employees, IICRC-certified, working out of the branch nearest you.
Our largest branch, covering the south-east, Toowoomba, and the Sunshine and Gold Coasts.
Residential, strata and commercial work across greater Sydney and northern NSW.
Metropolitan Melbourne plus the Central Highlands, including our methamphetamine decontamination subject matter expert.
Every technician is directly employed, inducted and certified before working unsupervised. You can meet them on our experts page.
One number reaches the same certified technicians whichever sector you work in. Call 24/7, or request an on-site assessment online.