If you are thinking about having your carpets cleaned, we encourage you to follow these four steps:
STEP #1: Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they will wear out. Plus the longer you will have to breathe in all of the pollens, fungus and chemicals that hide in your carpet.
STEP #2: List your objectives. Do you want only the dirt removed, something you could do with a rented machine? Or do you want the bacteria, fungus and chemicals removed, which will require a hot water truck mount cleaner, like I use? Do you want to work with an honest, reputable company – or are you willing to risk working with the company that offers you the lowest price – knowing that company might not be in business tomorrow?
STEP #3: Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are the questions I suggest you ask:
- What method of carpet cleaning do you recommend?
- What type of equipment do you use to clean carpet?
- What does your equipment remove from my carpet?
- How often should I get my carpets cleaned?
- What training have you had in cleaning carpets?
- Are you a member of any trade associations and, if so, which ones?
- Are you certified by the IICRC and will you show me your certificate?
STEP #4: Once you are satisfied that you are working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost with no surprises.
By following these four recommendations, you will gain all of the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampoo-er and do the job yourself.
But if you want your carpeting to be completely and healthfully cleaned – removing the bacteria, fungus, chemicals, pollens, and tobacco products – then we invite you to call us.
We will be happy to answer your questions over the phone or visit you at home for a free written quotation. To reach us, please call 1800 00 1010.