Recently we had a rug brought into our factory at Murarrie, Brisbane that had surely seen better days. Our client indicated to us that one stain was animal faeces and that the yellow staining could not be identified.
When a rug is first brought into our factory it is thoroughly inspected by our Technician to identify the troubled areas, spots and stains, rug fibres and rug origin. Each of these things will determine the way in which the rug is cleaned, as well as the chemicals and processes used.
Poo Stain Removal Process
Firstly our technician began by rug dusting. Rug dusting is an essential part of the cleaning process allowing us to rid of any excess dirt particles from the rug. This is undertaken using a Rug Badger Machine which is used by placing the rug upside down over a raised surface to essentially beat the dirt particles loose through vibration. The next step is to vacuum the rug using a HEPA filter vacuum cleaner. By vacuuming your carpet dry, 70% of the dry soil in it will be removed.
The next essential thing to do is address the stain. We began this process using a pre-spray of a protein enzyme on the faeces to help break it down closely followed by a specific wool detergent. Our extraction wand was then used as it both applies water for rinsing and extracts the dirty water at the same time.
A deodorising and neutralising solution was then applied to neutralise pH levels and deodorise the rug, leaving it smelling fresh and like new. Our Technician then groomed the rug making sure the pile is set in the right direction. The rug was then sanitised to kill any bacteria left from the faeces. Then the rug was placed into our state of the art drying room where it is humidity controlled allowing best conditions for drying whilst high speed air movers are placed strategically in the room to promote best air circulation for drying.
The rug was then groomed one last time before it was returned to the customer. The photos below show the stain before and after the cleaning process. If you have a rug that has a stain that won’t budge, please give us a call on 1800 00 10 10.